Compassionate Certified Nursing Assistant with proven skills in patient care, vital sign monitoring, and health documentation. Committed to enhancing patient independence and well-being through effective care plan implementation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Revere Care Inc., dba Home Instead Senior Care
Winston-Salem
08.2025 - Current
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Facilitated activities of daily living, including personal hygiene, feeding, and ambulation, to support patient independence and comfort.
Engaged clients in social activities to enhance mental stimulation and overall well-being.
Built strong relationships with patients, caregivers, and healthcare teams to align and achieve individual care plan goals.
Documented care provided in compliance with company policies and procedures.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Customer Service Cashier
Bass Pro Shops
Anchorage
11.2024 - 04.2025
Greeted customers and provided friendly customer service.
Resolved customer inquiries and issues promptly to enhance overall satisfaction.
Personalized service for each customer to significantly boost satisfaction levels.
Answered incoming phone calls from customers regarding product availability or store locations.
Recommended, selected, located, and obtained products to meet customer needs.
Processed exchanges and returns, updating company database and organizing returned merchandise for restocking.
Adhered to company policies for cash handling and safety protocols.
Assisted co-workers with tasks to ensure smooth operations of the store.
Refilled and rotated items on shelves to maintain well-stocked inventory.
Human Resources Manager
US Army
Anchorage
11.2023 - 11.2024
Collaborated with leadership to ensure alignment with organizational goals.
Developed performance appraisal systems to provide clear feedback on employee progress.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Conducted regular meetings to facilitate communication between management and staff on concerns and suggestions.
Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Organized team building activities to foster collaboration among staff members.
Implemented wellness plans aimed at reducing stress and enhancing employee morale.