Kenith Ogando

Restoration Technician

CPR Restoration & Cleaning Service

10.2020 - Current

Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as HEPA vacuums dehumidifiers, air scrubbers etc .
Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
Completed tear-down of existing structures and prepared for new construction.
Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
Inspected damaged properties and contents to prepare job action plan.
Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.
Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
Worked safely in disaster environment by adhering to company and quality procedures.
Provided ongoing mentorship and training to new hires, fostering a positive work environment and promoting professional development within the team.
Notified superior when restoration of artifacts required outside experts.
Evaluated objects to identify repair requirements and devise optimal approaches, carefully avoiding financial, or cultural losses.
Facilitated smoother project execution by establishing clear communication channels between clients, insurance companies, and restoration team.