Ke'Niyah Hall
Winter Haven,FL
Summary
Driven logistics and customer service professional with a proven track record at the Army, enhancing inventory accuracy by conducting audits and improving supply chain efficiency. Excelled in high-stress environments at LEGOLAND Florida, boosting customer loyalty through effective dispute resolution. Skilled in inventory tracking and exceptional communication, demonstrating a keen attention to detail and multitasking abilities. Veteran Unit Supply Specialist bringing 2 years' experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping, and inspection standards.
Overview
2
2
years of professional experience
Work History
Logistics/Unit Supply Specialist
Army
04.2023 - Current
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Ensured accurate forecasting of supply requirements through close collaboration with unit leaders and knowledge of operational plans.
- Coordinated transportation logistics for the movement of supplies between units or locations as needed.
- Improved order fulfillment rates by closely monitoring backorders and expediting shipments when necessary.
Food Service Worker
SUBWAY®Restaurants
08.2023 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Food Service Worker
McDonald's
11.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Customer Service Representative
LEGOLAND Florida
04.2022 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Winter Haven Senior High School
Winter Haven, FLSkills
Shipping and receiving
Warehouse Operations
Reporting skills
Inventory Counts
Maintenance Scheduling
Inventory Tracking
Reporting abilities
Accountability documentation
Logistics Operations
Attention to Detail
Multitasking Abilities
Excellent efficient Communication
Timeline
Food Service Worker
SUBWAY®Restaurants
08.2023 - 01.2024
Logistics/Unit Supply Specialist
Army
04.2023 - Current
Food Service Worker
McDonald's
11.2022 - 03.2023
Customer Service Representative
LEGOLAND Florida
04.2022 - 08.2022
High School Diploma -
Winter Haven Senior High School
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