Ken J. Novak
Queen Creek,AZ
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
24
24
years of professional experience
Work History
Driver
Laksh Inc. / FedEx Home Delivery
10.2016 - 06.2024
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Operated vehicle safely in highly congested areas with no traffic violations.
Driver / Customer Service
Estenson Logistics LLC
10.2010 - 04.2016
- Inspect and deliver products to customer's homes or job sites for various Home Depot stores.
- Call customers to verify them of delivery time and ensure the highest level of customer service.
- Notify dispatch of any cancellations or changes.
- Communicate with store delivery coordinators any customer issues.
- Document all necessary truck inspection reports, driver logs, and daily trip sheets.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Service Technician / Driver
Newhall Coffee Roasting Co.
01.2000 - 03.2010
- Installation, maintenance, repair and removal of coffee and tea brewing equipment.
- Procure and inventory all necessary parts for equipment repair.
- Respond to service calls.
- Delivery of coffee and related products to customers.
Education
High School Diploma -
William S. Hart High School
Newhall, CA06.1991
Skills
- Warehouse Operations
- Vehicle Inspection
- GPS Navigation
- Customer Service
- Delivery Scheduling
- Punctuality
- Local routes understanding
- Defensive Driving
- Route Planning
Timeline
Driver
Laksh Inc. / FedEx Home Delivery
10.2016 - 06.2024
Driver / Customer Service
Estenson Logistics LLC
10.2010 - 04.2016
Service Technician / Driver
Newhall Coffee Roasting Co.
01.2000 - 03.2010
High School Diploma -
William S. Hart High School
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