Kenja Ragland

• Processing monetary transactions: deposits, withdrawals, and transfers.
• Processing checks into members accounts through in compliance with OFAC
• Maintain in compliance daily with teller balancing
• Educated members about different types of banking services and products available at the branch.
• Open/close bank accounts for members

• Perform outbound calls to potential new clients — educate clients of our products and services

• Send product advertisement via email to potential new clients

• Performed physical duties: utilized forklift to transport materials and orders by clients and packaging orders

• Utilized in-house software system to manage and ship products

• Systems used: P21

• Ability to handle minor technical issues or communicate effectively with IT support.

• Developed a critical understanding of every vehicle in inventory

• Negotiate monetary sale agreements with finance manager which benefit both the customer and the company
• Ask probing questions to customers and present vehicles that best suite customers need
• Train new sales consultants
• Arrange/maintain sale lot daily; wash vehicles, drive cars in/out of inventory, dress up vehicles,
• Systems used: Elite CRM
• Social media proficiency for posting updates or announcements.

• Receive inbound calls in regarding general inquires and scheduling, notate conversation in database

• Schedule trash pick-ups, meetings, interviews, etc.

• Handle mail correspondence daily

• manage in office documents and paperwork

• Systems used: Microsoft Excel

• Use of scanning software, PDF editors like Adobe Acrobat, and electronic filing systems.

• Familiarity with platforms like Zoom, Microsoft Teams, or Google Meet for virtual meetings.

• Modify and create new resumes for students seeking employment
• Provide interview tips; dialogue, clothing attire.
• Answer incoming calls regarding general inquires.
• Microsoft Word: For creating and editing documents.
• Microsoft Excel: For managing data, creating spreadsheets, and basic data analysis.
• Microsoft PowerPoint: For preparing presentations.
• Microsoft Outlook or Google Workspace: For scheduling meetings, managing calendars, and handling communications.
• Strong typing skills for drafting professional communications.