Kenji Dinh
San Diego,CA
Summary
Test Associate with 2 years of experience in automation, functional, and performance testing. Demonstrated ability to create and execute detailed test plans, identifying defects to ensure high-quality outcomes. Recognized for reliability and efficiency through strong analytical and problem-solving skills. Proven adaptability and strong work ethic, capable of mastering new skills quickly. Proficient in navigating both team dynamics and individual tasks with equal effectiveness.
Overview
10
10
years of professional experience
Work History
Test Associate
Experis
Tempe, Arizona
09.2024 - Current
- Conducted software testing to identify defects and ensure quality standards for Halo Infinite Seasons 8-13 and Halo Campaign Evolved.
- Created clear bug reports with detailed steps to reproduce issues encountered during testing.
- Executed regression testing to verify functionality after updates or fixes.
- Collaborated with developers to troubleshoot and resolve testing issues.
- Engaged with team members to relay testing findings and recommendations efficiently.
- Participated in daily stand-up meetings to discuss project progress and challenges.
- Utilized various software tools, such as Azure DevOps, Jira, Fiddler, and PIX, to run tests and analyze results.
- Ensured that applications are compatible across multiple platforms.
- Analyzed system performance and provided recommendations for improvement.
Supervisor
UPS
Goodyear, Arizona
11.2020 - 08.2024
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on company policies and operational procedures.
- Monitored performance metrics to identify areas for improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15+ employees in daily operations.
Manager
The Pho Shop
San Diego, California
06.2016 - 08.2019
- Trained new employees on service standards and food preparation techniques.
- Ensured compliance with health regulations and food safety practices.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Oversaw inventory levels and coordinated supply orders for fresh ingredients.
Education
High School Diploma -
Kalaheo High School
Kailua, HI05-2015
Skills
- Testing Tool Proficiency (Azure DevOps, Jira, Fiddler, PIX, OBS, Elgato)
- Microsoft Office (Word, Excel, PowerPoint)
- Editing Software Proficiency (Adobe Photoshop, Adobe Premiere, Sony Vegas)
- Analytical thinking
- Strong written and verbal communication
- Team collaboration
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Test Associate
Experis
09.2024 - Current
Supervisor
UPS
11.2020 - 08.2024
Manager
The Pho Shop
06.2016 - 08.2019
High School Diploma -
Kalaheo High School