Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kenlee Wood

Kenlee Wood

Jacksonville

Summary

Results-driven professional with proven expertise in CRM software and exceptional interpersonal communication. At Patriot Rail, I conducted market research that informed strategic decisions, enhancing client engagement. I prioritize fostering customer relationships and managing data entry, I consistently delivered high-quality service and maintained operational efficiency.

Overview

3
3
years of professional experience

Work History

Commercial Intern

Patriot Rail
Jacksonville
05.2025 - Current
  • Conducted market research to identify industry trends and customer preferences.
  • Utilized CRM software to manage client interactions and track leads effectively.
  • Participated in meetings with current and prospective clients to discuss product offerings.
  • Prepared and maintained documentation for data management protocols.
  • Conducted quality checks on data entries to ensure accuracy and consistency.

Sales Associate

B social
Jacksonville
09.2024 - 05.2025
  • Utilized POS systems efficiently for transaction processing and maintaining customer relationship management
  • Built and maintained customer relationships to encourage repeat business via computer systems.
  • Managed inventory levels to ensure product availability and sales efficiency.
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
  • Developed strong product knowledge to advise customers accurately.
  • Built rapport with customers by offering friendly, welcoming environment in store.
  • Handled cash and credit transactions with accuracy and integrity.

Server Assistant

Farm and Fire
Santa Rosa Beach
05.2024 - 08.2024
  • Engaged with guests to foster positive dining atmosphere.
  • Cleared tables efficiently to maintain clean dining space.
  • Helped kitchen crew keep orders moving out by serving new customers.
  • Responded to guest inquiries with accurate information.
  • Handled unexpected guest requests with flexibility and professionalism.
  • Kept professional standards throughout each visit, including greetings, table service, and departures.

Cashier

Focus Lifestyle Boutique
01.2023 - 08.2023
  • I helped customers have a good shopping experience
  • I made sales transactions and handled money
  • Looked after and maintained the sales floor
  • I also helped with social media marketing

Server

MOO LA LA, LLC
03.2022 - 08.2023
  • I helped ensure customers had a quick and enjoyable time
  • Took orders and prepared them in a timely manner
  • Dealt with money

Education

Bachelor of Business Administration - BBA - Marketing

University of North Florida
Jacksonville, FL
07-2026

Skills

  • Leadership
  • CRM software proficiency
  • Interpersonal communication
  • Social Media Marketing
  • Teamwork
  • Data entry
  • Customer Service
  • Management
  • Customer relationship management

Timeline

Commercial Intern

Patriot Rail
05.2025 - Current

Sales Associate

B social
09.2024 - 05.2025

Server Assistant

Farm and Fire
05.2024 - 08.2024

Cashier

Focus Lifestyle Boutique
01.2023 - 08.2023

Server

MOO LA LA, LLC
03.2022 - 08.2023

Bachelor of Business Administration - BBA - Marketing

University of North Florida

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