KENLY BRIDWELL
LaGrange,GA
Summary
Results-driven psychology graduate skilled in analysis, communication, and decision-making in fast-paced settings. Experienced in team leadership and process improvement across multiple industries. Focused on utilizing behavioral insights to drive system enhancements and improve user satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Summer Counselor
Athens YMCA
Athens, GA
05.2021 - 06.2023
- Led teams of 5 to manage 75 participants, enhancing activity schedules for smooth operations.
- Organized logistics and group activities, fostering improved team dynamics and meeting objectives.
- Utilized strategic planning to ensure efficient resource allocation and activity execution.
Insurance Sales
Mutual of Omaha
Omaha, NE
11.2020 - 03.2021
- Analyzed customer needs, recommending solutions and closing deals across three states.
- Collaborated with sales teams to distribute policies, ensuring smooth communication.
- Built data-informed relationships, enhancing customer satisfaction and retention.
Sales Associate
KIA of LaGrange
LaGrange, GA
07.2020 - 11.2020
- Assessed customer needs, achieving $20,000 average sales per vehicle.
- Enhanced team performance through collaborative strategies.
- Boosted sales outcomes by supporting team initiatives.
Sales Associate
Cutco
LaGrange, GA
03.2020 - 09.2020
- Presented product features, aligning with client needs for informed purchasing decisions.
- Facilitated payment discussions, enhancing transaction efficiency and client satisfaction.
- Analyzed client requirements, leading to improved sales strategies and outcomes.
Seasonal Summer Worker
Troup County School System
LaGrange, GA
05.2017 - 08.2019
- Operated equipment and maintained facilities to achieve team objectives efficiently.
- Worked with a 15-member team to allocate resources and consistently meet weekly goals.
- Supported team operations by ensuring equipment functionality and facility upkeep.
- Collaborated on resource management, achieving weekly targets with a 15-person team.
- Facilitated team success through effective equipment operation and maintenance.
Education
Master of Science - Human Factors
Embry-Riddle Aeronautical University
Atlanta, GA08-2027
Bachelor of Psychology -
University of Georgia
Athens, GA08.2024
Skills
- Behavioral analysis and human factors
- Data management and analysis
- Crisis management and de-escalation
- Process optimization
- Team leadership and training
- Research design and problem-solving
- Time management
- Problem-solving skills
- Attention to detail
Certification
- CPR/AED Certification - American Heart Association (2024-08 - Present)
- OSHA 30 Certificate - OSHA (2025-07)
Additional Information
- Leadership & Awards
- Alpha Delta Gamma House Manager (2019-01 - 2020-05)
- LaGrange College Football Team Member (2019-01 - 2020-05)
- Volunteer Community Service Team Coordinator (2019-01 - 2020-05)
- U-Lead Training Certificate (2024-05 - 2024-08)
- Trauma-Informed Care Committee Member (2024-09 - Present)
- Trauma-Informed Care Certified Trainer (2025-03 - Present)
- Employee of the Month: Athens YMCA (2021-06, 2022-05); Carolina Center (2025-02)
Timeline
Summer Counselor
Athens YMCA
05.2021 - 06.2023
Insurance Sales
Mutual of Omaha
11.2020 - 03.2021
Sales Associate
KIA of LaGrange
07.2020 - 11.2020
Sales Associate
Cutco
03.2020 - 09.2020
Seasonal Summer Worker
Troup County School System
05.2017 - 08.2019
Master of Science - Human Factors
Embry-Riddle Aeronautical University
Bachelor of Psychology -
University of Georgia
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