Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenmarie Gordon

4306 Batavia Meadows Drive Apt.4,OH

Summary

Reliable known for consistent and productive work ethic. Able to maintain an upbeat and positive demeanor in some high-stress situations. Enthusiastic team player and fast learner, eager to learn new processes and techniques to enhance individual and team productivity.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Theater Usher

Cinemark
12.2019 - 03.2021
  • Provided valuable feedback to management on ways to improve customer satisfaction based on guest interactions.
  • Demonstrated solid multitasking abilities while attending to multiple responsibilities during peak hours without compromising quality service.
  • Assisted patrons with disabilities, ensuring they had comfortable access to seating areas and other accommodations.

Post-Book Processor

Fifth Third Bank
03.2008 - 05.2008
  • Check folders for specific documents
  • Enter data to retrieve, date and identify information
  • Obtain copies of missing documents from the website
  • Pull files

Case Preparation

Fifth Third Bank
11.2007 - 02.2008
  • Scanned charge backs
  • Filed case documents by twelve-digit numbers
  • Processed disputes on Fifth Third Direct
  • Experience with ICMS software


Return Card Specialist

Fifth Third Bank
09.2007 - 11.2007
  • Verified addresses using ACE
  • Entered data in Excel spreadsheet
  • Processed mail


Cashier

Salvation Army Thrift Store
03.2004 - 10.2004
  • Hung clothes on hangers
  • Cashier

Dietary

Senior Life Style
04.2003 - 09.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Bagger

Meijer Inc.
06.1999 - 06.2001
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Retrieved grocery carts and baskets from lot and various site locations.

Education

Certificate of Technical Studies - Phlebotomy

Brown &Clermont Adult Career Campus
Williamsburg, OH
01-2021

High School Diploma -

Batavia High School
Batavia, OH
05-2002

Skills

  • Customer service
  • Audience management
  • Accessibility assistance
  • Conflict resolution
  • Data entry
  • First aid training
  • Reliability
  • Active listening

Certification

  • First Aid Certification - American Red Cross.
  • Phlebotomist technician NHA 2021July

Timeline

Theater Usher

Cinemark
12.2019 - 03.2021

Post-Book Processor

Fifth Third Bank
03.2008 - 05.2008

Case Preparation

Fifth Third Bank
11.2007 - 02.2008

Return Card Specialist

Fifth Third Bank
09.2007 - 11.2007

Cashier

Salvation Army Thrift Store
03.2004 - 10.2004

Dietary

Senior Life Style
04.2003 - 09.2003

Bagger

Meijer Inc.
06.1999 - 06.2001

Certificate of Technical Studies - Phlebotomy

Brown &Clermont Adult Career Campus

High School Diploma -

Batavia High School

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Kenmarie Gordon