Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenna Conley

McCarley,AK

Summary

I am a highly motivated, hard-working, fiercely enthusiastic individual who collaborates well with others, loves to learn from new experiences and is committed to be a positive influence. I find excitement in challenges, especially those that stem from new experiences.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management and customer relations.

Overview

5
5
years of professional experience

Work History

Owner, Manager

Waylon’s Way Dog Sledding
01.2024 - Current
  • Provide complete care for 13 sled dogs, organizing and ordering supplies such as gear, dog food, supplements, emergency care, planning trips, and creating content for our social media, with over 10k followers. This includes networking, scheduling, and living and working in a fast-paced environment.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Established foundational processes for business operations.

Front Desk, Housekeeper, Breakfast Server

McCarthy Lodge Ventures
01.2021 - Current
  • Front Desk involves working with hotel management software, helping guests with general questions about the area. Managing time to make up rooms and preform general housekeeping duties. While serving breakfast, I interact with customers from all over the world. Being the only server, I had to ensure the satisfaction of 50+ people at any given time.
  • Conducted regular inspections of rooms before guest arrival, ensuring quality standards were consistently met.
  • Efficiently coordinated with transportation providers for guests, ensuring timely arrivals and departures to/from the hotel.
  • Balanced multiple priorities during peak check-in/check-out periods while maintaining exceptional guest service levels.

Musher

Alaskan Icefield Expeditions
01.2023 - 09.2024
  • Managing a 40-dog yard on glacial conditions. Keeping houses flat on top of changing snow, consistently tightening chains, and raking dog hair. Taking multiple guests a day safe tours around the glacier.
  • Worked with other staff members to facilitate smooth flow of operations.

Sled Dog Guide and Homestead Assistant

Points Unknown
01.2021 - 01.2022
  • Caring for 25+ sled dogs, (cleaning kennels twice a day, feeding dogs, constantly checking their health, both mental and physical. Taking guests on tours, and teaching them about dog sledding and a musher’s day-to-day duties. Checking on woodstoves and generators.

Resident Assistant in Mountain View Hall

Residential Life | NAU
01.2020 - 05.2021
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.

Education

Some College (No Degree) - Biology Major

Northern Arizona University
Flagstaff, AZ

Skills

  • Verbal and written communication
  • Small business operations
  • Customer relations
  • Relationship building
  • Operations management
  • Strategic planning
  • Project estimating
  • Financial management

Timeline

Owner, Manager

Waylon’s Way Dog Sledding
01.2024 - Current

Musher

Alaskan Icefield Expeditions
01.2023 - 09.2024

Front Desk, Housekeeper, Breakfast Server

McCarthy Lodge Ventures
01.2021 - Current

Sled Dog Guide and Homestead Assistant

Points Unknown
01.2021 - 01.2022

Resident Assistant in Mountain View Hall

Residential Life | NAU
01.2020 - 05.2021

Some College (No Degree) - Biology Major

Northern Arizona University

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