Summary
Overview
Work History
Education
Skills
Timeline
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Kenna Donaven

Gainesville,US

Summary

Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate. Specialize in providing office and administrative support using strong organizational, technical, communication, and customer service skills. To multitask in a fast-paced environment, strong prioritization, planning, and critical thinking skills are needed. Microsoft proficiency, Data entry, Multi-line phone systems, Verbal and written communication, and Microsoft Office Organization.

Overview

3
3
years of professional experience

Work History

Sales Representative

OS Industries
05.2023 - Current
  • Managed over 150 customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.

Secretary

Contego Services Group
01.2021 - 04.2023
  • Answered and directed phone calls
  • Organized and distributed messages
  • Organized documents and paperwork while maintaining a filing system
  • Assisted my superiors with company projects and tasks
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

GED -

Contego Christian Academy
Charlotte, NC
06.2019

Skills

  • Microsoft SharePoint
  • Mail Distribution
  • Verbal and Written Communication
  • Microsoft Word
  • Microsoft Project
  • Multi-Line Phone Systems
  • Filing Experience
  • File Management
  • Google Drive

Timeline

Sales Representative

OS Industries
05.2023 - Current

Secretary

Contego Services Group
01.2021 - 04.2023

GED -

Contego Christian Academy
Kenna Donaven