KENNA FUNK
Hollywood,USA
Summary
Skilled, delightful server/bartender looking to employ my abilities in communication, problem-solving, and attention to detail in a new position. Highly committed to providing an elevated and enjoyable guest experience.
Overview
10
10
years of professional experience
Work History
SERVER/BARTENDER
Olive Garden
09.2022 - Current
- Connected with our guests to create a memorable experience by highlighting the menu specials and providing intuitive recommendations from the menu and wine list
- Accommodated any special dietary requests and skilled in providing excellent guest service and creating a welcoming atmosphere while working in a fast-paced environment
- Increased sales significantly by upselling higher-end products to customers
OFFICE AMBASSADOR
Caruso Affiliated
06.2022 - 08.2022
- Organized and maintained office operations
- Point of contact for external vendors and guests, scheduled vendors to maintain a clean and efficient environment
- Monitored office supplies by ordering stationary, electronics, furniture, and appliances
- Responsibly planned and executed corporate luncheons
TICKET OFFICE SUPERVISOR
Utah Shakespeare Festival
08.2015 - 09.2021
- Managed ticket sales operations and guest service for a Tony Award Winning Regional Theatre Company
- Trained and supervised staff on ticketing procedures and customer service protocols. Resolved any issues through active listening and open-ended questioning
- Handled cash transactions and reconciled daily sales reports with accuracy and attention to detail, led a team in processing ticket requests and resolving customer inquiries and issues
HOST & LINE COOK
Applebee's Grill and Bar
10.2015 - 04.2019
- Hostess: greeted guests, responsible for drink orders, maintaining the server rotation, handling any guest requests, running food, taking to go orders, occasionally checking tables out
- Line Cook: responsible for proper plate presentation and garnish set up details, worked with fryer, flat top grill, and wood-fired grill, closed by myself, deep cleaned appliances, worked in high-pace environment and high pressure situations
Education
BACHELOR OF FINE ARTS - MINOR IN FRENCH
Southern Utah University
Cedar City, UT12.2020
Skills
- Conversational in French
- Trained in balancing tills can safely and professionally handle cash, credit, and check transactions
- Strong verbal communication
- Friendly, upbeat attitude
- Effective multitasking
- Upselling
- Great at conflict resolution
LANGUAGES
French | Advanced
Diploma in Advanced French
Timeline
SERVER/BARTENDER
Olive Garden
09.2022 - Current
OFFICE AMBASSADOR
Caruso Affiliated
06.2022 - 08.2022
HOST & LINE COOK
Applebee's Grill and Bar
10.2015 - 04.2019
TICKET OFFICE SUPERVISOR
Utah Shakespeare Festival
08.2015 - 09.2021
BACHELOR OF FINE ARTS - MINOR IN FRENCH
Southern Utah University