Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenna Gutierrez

San Diego,CA

Summary

Academic advising professional skilled in providing personalized academic guidance and support. Proven ability to develop effective advising plans and enhance student engagement. Reliable team collaborator known for adaptability and commitment to achieving impactful results.

Overview

8
8
years of professional experience

Work History

Academic Advisor

National College Resources Foundation
San Diego, CA
11.2025 - Current
  • Guided students in academic planning and course selection to enhance educational outcomes.
  • Developed individualized academic success plans based on student needs and career aspirations.
  • Facilitated workshops on college readiness and financial literacy for diverse student populations.
  • Collaborated with faculty to monitor student progress and implement intervention strategies.

Lead Waitress

Marie Callendar’s Restaurant & Bakery
San Diego, CA
10.2018 - Current
  • Trained eight cashiers and four servers on restaurant procedures, Toast POS system, and daily duties
  • Delivered exceptional customer service by anticipating guest needs and resolving issues promptly and professionally

Human Resources Associate

Sodexo Live!
San Diego, CA
09.2023 - 01.2024
  • Managed the hiring process through Indeed, including applicant screening and coordinating interviews with hiring managers across multiple departments
  • Conducted research on union structures, bargaining agreements, and employment-related laws for the State of California
  • Generated various administrative tasks, such as compiling forms of employee counseling notices for policy infractions and leading various orientation/onboarding sessions

Administrative Assistant

DM Medical Billing Services
San Diego, CA
09.2018 - 08.2023
  • Verified patient insurance coverage and obtained pre-authorizations as needed
  • Maintained and updated patient databases for each of our seven chiropractic providers
  • Oversaw front desk operations, including reception, phone systems, and mail distribution

Education

Master of Science - Organizational Leadership

Johns Hopkins Krieger School of Arts and Sciences
Baltimore, MD
05-2025

Bachelor of Science - Psychology

San Diego State University
San Diego, CA
05-2022

Skills

  • Proficient in online applications such as Microsoft Office Suite, HRIS, and Google Workspace
  • Quality research, project management, and analytical skills
  • Well-versed in commercial and government health insurance billing regulations
  • Excellent oral and written communication
  • Academic monitoring
  • Curriculum requirements expertise
  • Student mentorship
  • Conflict management

Timeline

Academic Advisor

National College Resources Foundation
11.2025 - Current

Human Resources Associate

Sodexo Live!
09.2023 - 01.2024

Lead Waitress

Marie Callendar’s Restaurant & Bakery
10.2018 - Current

Administrative Assistant

DM Medical Billing Services
09.2018 - 08.2023

Bachelor of Science - Psychology

San Diego State University

Master of Science - Organizational Leadership

Johns Hopkins Krieger School of Arts and Sciences