Makenna Kerley
MESA,AZ
Summary
Miscellaneous Clerical duties. Filing, copying and scanning documents. Assisting with curriculum & activities. Working with children with behavioral needs and using various de-escalation strategies. Data entry and bookkeeping for a construction company. Answering incoming phone calls from customers and directing calls as needed. Returning emails from customers. Typing up job bids and material lists with prices using various Microsoft applications. Data entry input.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Special Education Instructional Assistant
Mesa Public Schools
03.2023 - Current
- I assist teachers with class activities and curriculum, and follow service needs for students IEP's
- Establish good rapport with students
- Assist in maintaining a good working environment that will allow students to grow academically
- I often work 1:1 with students with behavioral needs, and intervene when needed
- Clerical duties and tasks as needed on a daily basis
- (filing, copying, printing)
Bookkeeping/receptionist
Precision Home Improvements
07.2016 - 02.2021
- I answered inbound phone calls, and emails
- I was the first contact between business and customer
- I assisted in project planning and scheduling for the jobs for each month
- I assisted in the business financial bookkeeping /payroll
- Miscellaneous daily clerical duties to keep the day running smoothly
- Used various word processing applications and computer systems
- I operated a vinyl machine for uniforms and sign orders
- (print & cut)
cashier/customer service
Del Rey Cleaners
12.2011 - 09.2012
- I was responsible for answering phone calls, taking pick up-drop off orders, scheduling the pick up-drop off between stores and assisting in alterations when needed
- It was my job to maintain the cleanliness of the store (mopping, dusting, sweeping, trash, and organization.) I was the front of store cashier, and it was my responsibility to greet customers and assist with pick ups and check out
- I was the key holder of the store, so it was my responsibility to open and close the store daily on my shift.
Education
GED -
Mesa Community College
Mesa, AZAAS - Health Information Technology
Central Arizona College
Coolidge, AZ05.2025
Dental assisting Associates of Applied Science (AAS) program -
Rio Salado Community College
01.2017
General Education -
Westwood Highschool
Mesa, AZ01.2011
Skills
- Problem solving, adaptability, time management, good communication and customer service/ assisting customers Data entry with proficient accuracy 60 wpm typing speed, File management Document scanning and processing, review & verification Administration support
Certification
- CPR & AHS
- Fingerprint clearance card - ADPS
- Background check - passed through castlebranch in 2016.
- Mesa Public Schools Instructional Assistant Training 2023
- ASPEN behavior intervention training 2023
- Arizona Board of Pharmacy Trainee License #T079120
Volunteer Experience
- Special Olympics, Special Smiles event 2017, Performed dental exams and cleanings for Olympic participants., Assisted in educating about dental health.
- Growing Grins, 2017, Assisted chairside in clinical dental treatments., Responsible for cleaning dental treatment areas and preparing them for patients., Responsible for sterilization of dental instruments using dental autoclave machines and ultrasonic cleaners., Stocked supplies for the front and back of the office.
- Arizona Dental Associates, 2017, Assisted in dental cleanings and other dental treatments., Responsible for greeting patients and taking them to their rooms., Prepared patient rooms by cleaning, setting up dental instruments and materials., Responsible for sterilization of dental instruments.
Timeline
Special Education Instructional Assistant
Mesa Public Schools
03.2023 - Current
Bookkeeping/receptionist
Precision Home Improvements
07.2016 - 02.2021
cashier/customer service
Del Rey Cleaners
12.2011 - 09.2012
GED -
Mesa Community College
AAS - Health Information Technology
Central Arizona College
Dental assisting Associates of Applied Science (AAS) program -
Rio Salado Community College
General Education -
Westwood Highschool