Summary
Overview
Work History
Education
Skills
Timeline
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Kenna Lackey

Phoenix,AZ

Summary

Dynamic and engaging professional with proven expertise in beverage preparation and exceptional customer service, honed at Renegade Coffee. Adept at fostering positive customer experiences and resolving issues, enhancing loyalty. Skilled in cash handling and POS systems, with a flair for quickly mastering new menu items. Demonstrates outstanding teamwork and communication abilities, ensuring seamless operations.

Overview

2
2
years of professional experience

Work History

Barista

Renegade Coffee
09.2024 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Hostest/ Order Taker

In N Out
11.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Boulder Creek High School
Anthem
05.2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Order Taking
  • Cash Register Operation
  • Espresso machine operation
  • Beverage Preparation
  • Safe Food Handling
  • Excellent memory
  • POS Systems
  • Menu Memorization
  • New Hire Training

Timeline

Barista

Renegade Coffee
09.2024 - Current

Hostest/ Order Taker

In N Out
11.2022 - Current

Boulder Creek High School

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Kenna Lackey