Summary
Overview
Work History
Education
Skills
Timeline
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Kenna Morris

Gilbert,AZ

Summary

A hard-working team player, knowledgeable about dining operations, and customer service. Brings a positive energy and respect to any team. Always willing to go above and beyond to meet expectations of all employers and guests.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Einstien Bros Bagels
02.2023 - Current
  • Communicated with customers and team members to solve problems.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Server Assistant

Cooper’s Hawk Winery
05.2023 - 09.2023
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with dining room set up prior to and after service period.
  • Assisted with bussing tables and cleaning up all mess.
  • Checked dining area supplies of linens, wrapped silverware, and restocked when needed.
  • Assisted customers with carry-out service.
  • Delivered correct food items to tables.
  • Monitored bar supplies, assisting with restocking when needed.

Hostess

North Italia Restaurant
09.2022 - 02.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.

Juice Bar Barista

Clean Juice
08.2021 - 08.2022
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared salads, soups and sandwiches for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Assisted with hiring, training and mentoring new staff members.
  • Supervised guests at front counter, answering questions regarding products.
  • Stocked food items upon manger request and adhered to food safety standards at all times.

Education

Highland High-school
Gilbert, AZ
05.2022

Skills

  • Money handling
  • POS transactions
  • Hospitality customer service
  • Product knowledge
  • Time management
  • Positivity and professionalism
  • Safe food handling

Timeline

Server Assistant

Cooper’s Hawk Winery
05.2023 - 09.2023

Cashier Team Lead

Einstien Bros Bagels
02.2023 - Current

Hostess

North Italia Restaurant
09.2022 - 02.2023

Juice Bar Barista

Clean Juice
08.2021 - 08.2022

Highland High-school

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Kenna Morris