KENNA ORTIZ
Fort Lauderdale,FL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Room Registered Nurse & Charge Nurse
Holy Cross Health
08.2024 - Current
- Managed, lead, and motivated employees to be productive and engaged in work.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Emergency Room Registered Nurse
Broward Health Coral Springs
10.2022 - 03.2025
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
Emergency Room Technician
Broward Health Coral Springs
03.2019 - 10.2022
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Receptionist
West Boca Veterinary Center
10.2017 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced visitor experience by providing detailed information and assistance as needed.
Client Care Coordinator & Veterinary Assistant
Banfield Pet Hospital
02.2016 - 10.2017
- Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
- Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
Education
Bachelors of Nursing -
Florida Atlantic University
Boca Raton, FL05.2024
Associates Degree of Nursing -
Broward College
Coconut Creek, FL08.2022
Bachelor's of Science -
Florida Atlantic University
Boca Raton, FL05.2018
Skills
- Emergency care
- Charge Nurse Experience
- Patient assessments
- Airway management
- Trauma nursing
- Patient stabilization
- Ethical practice
- Patient safety
- Condition monitoring
- Safety management
Awards
- Daisy Award Winner, 05/23
- Nurse Recognition Award, FTFC Conference, 06/23
- Daisy Nominee, 11/24
- BeRemarkable Award Winner, 02/25
Affiliations
- Emergency Nursing Association
- Association for Nursing Professional Development
- Member of Unit Based Council
- Champion of Healthy Work Environment project
Certification
- Registered Nurse, Florida, #9609840, Active
- State-EMT, #560992, Active
- BLS, American Heart Association, Active, #235419364469
- ACLS, American Heart Association, Active, #235402522037
- PALS, American Heart Association, Active, #235423097738
- TNCC, Emergency Nurses Associations, Active, 08/27
Timeline
Emergency Room Registered Nurse & Charge Nurse
Holy Cross Health
08.2024 - Current
Emergency Room Registered Nurse
Broward Health Coral Springs
10.2022 - 03.2025
Emergency Room Technician
Broward Health Coral Springs
03.2019 - 10.2022
Receptionist
West Boca Veterinary Center
10.2017 - 02.2019
Client Care Coordinator & Veterinary Assistant
Banfield Pet Hospital
02.2016 - 10.2017
Associates Degree of Nursing -
Broward College
Bachelor's of Science -
Florida Atlantic University
Bachelors of Nursing -
Florida Atlantic University
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