Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Certification
Timeline
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KENNA ORTIZ

Fort Lauderdale,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service

Overview

9
9
years of professional experience
1
1
Certification

Work History

Emergency Room Registered Nurse & Charge Nurse

Holy Cross Health
08.2024 - Current
  • Managed, lead, and motivated employees to be productive and engaged in work.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.

Emergency Room Registered Nurse

Broward Health Coral Springs
10.2022 - 03.2025
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
  • Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.

Emergency Room Technician

Broward Health Coral Springs
03.2019 - 10.2022
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.

Receptionist

West Boca Veterinary Center
10.2017 - 02.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Enhanced visitor experience by providing detailed information and assistance as needed.

Client Care Coordinator & Veterinary Assistant

Banfield Pet Hospital
02.2016 - 10.2017
  • Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
  • Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.


Education

Bachelors of Nursing -

Florida Atlantic University
Boca Raton, FL
05.2024

Associates Degree of Nursing -

Broward College
Coconut Creek, FL
08.2022

Bachelor's of Science -

Florida Atlantic University
Boca Raton, FL
05.2018

Skills

  • Emergency care
  • Charge Nurse Experience
  • Patient assessments
  • Airway management
  • Trauma nursing
  • Patient stabilization
  • Ethical practice
  • Patient safety
  • Condition monitoring
  • Safety management

Awards

  • Daisy Award Winner, 05/23
  • Nurse Recognition Award, FTFC Conference, 06/23
  • Daisy Nominee, 11/24
  • BeRemarkable Award Winner, 02/25

Affiliations

  • Emergency Nursing Association
  • Association for Nursing Professional Development
  • Member of Unit Based Council
  • Champion of Healthy Work Environment project

Certification

  • Registered Nurse, Florida, #9609840, Active
  • State-EMT, #560992, Active
  • BLS, American Heart Association, Active, #235419364469
  • ACLS, American Heart Association, Active, #235402522037
  • PALS, American Heart Association, Active, #235423097738
  • TNCC, Emergency Nurses Associations, Active, 08/27

Timeline

Emergency Room Registered Nurse & Charge Nurse

Holy Cross Health
08.2024 - Current

Emergency Room Registered Nurse

Broward Health Coral Springs
10.2022 - 03.2025

Emergency Room Technician

Broward Health Coral Springs
03.2019 - 10.2022

Receptionist

West Boca Veterinary Center
10.2017 - 02.2019

Client Care Coordinator & Veterinary Assistant

Banfield Pet Hospital
02.2016 - 10.2017

Associates Degree of Nursing -

Broward College

Bachelor's of Science -

Florida Atlantic University

Bachelors of Nursing -

Florida Atlantic University
KENNA ORTIZ