Kenna Otten
Henderson,NV
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level retail/sales assosiate position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Seasonal Adventures Pumpkin Patch
Info@seasonaladventures.com
10.2023 - 11.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Assisted with maintenance and installation of irrigation equipment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Communicated with coworkers and management to report challenges.
Cowabunga Bay Water Park
Breanna Wold
03.2023 - 10.2023
- Served as an ambassador for the catering company''s brand image through consistent presentation of professional appearance, behavior, and excellent service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Mastered menu knowledge to offer informed recommendations and answer questions about dietary restrictions or preferences.
- Provided excellent customer service by swiftly addressing guest inquiries and concerns.
- Used cash registers and credit card machines to cash out customers.
- Informed customers about daily and seasonal specials.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained clean and safe work environment.
Education
High School Diploma -
Foothill High School
Henderson, NV05.2026
Skills
- Task Prioritization
- Teamwork and Collaboration
- Order Filling
- Equipment management
- Customer Support
- Heavy Lifting
- Active Listening
Timeline
Seasonal Adventures Pumpkin Patch
Info@seasonaladventures.com
10.2023 - 11.2023
Cowabunga Bay Water Park
Breanna Wold
03.2023 - 10.2023
High School Diploma -
Foothill High School
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