Kenna Wise
Weatherford,OK
Summary
Skilled Licensed Counselor with strong background helping clients of all ages overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Experienced at both LPC Supervision as well as agency supervision of mental health service providers at varying levels of care provision. Adept at managing and optimizing program operations to maximize client care. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
25
25
years of professional experience
Work History
Licensed Counseling Clinical Supervisor
Youthcare Of Oklahoma
11.2007 - 01.2021
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Streamlined documentation processes, reducing administrative workload for clinicians and improving efficiency.
- Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
- Provided supervision to therapists in training, offering guidance and feedback on their professional development journey.
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Established strong referral networks with local healthcare providers that facilitated seamless coordination between services.
- Mentored junior staff members in clinical best practices, contributing to a culture of continuous learning and professional growth.
- Lead and directed team of up to 45 clinical personnel and support staff in in Central and Western Oklahoma across 9 offices.
- Improved regional clinical operations by streamlining processes and implementing best practices.
- Optimized resource allocation by regularly assessing needs and reallocating resources as necessary.
- Participated in interdisciplinary meetings, sharing insights on best practices and contributing to improved patient outcomes across the region.
- Successfully managed multiple clinical projects simultaneously, ensuring timely completion and positive outcomes for patients including successful outcomes in accreditation of multiple sites.
- Participated in accreditation processes and interviews from ODMH, Joint Commission and Carf.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Handled job duties for staff members which were unavailable or out of office.
- Facilitate hiring of qualified Mental Health personnel by interview applicants and making recommendations for employment.
- Managed daily operations of multiple clinics supporting up to 600 patients per week.
- Recommended ways to reduce overhead and cut company expenses.
Licensed Professional Counselor
Youthcare Of Oklahoma
09.2004 - 01.2021
- Enhanced client well-being by utilizing evidence-based therapy techniques and individualized treatment plans.
- Developed strong rapport with clients, fostering a supportive and safe environment for self-exploration and growth.
- Managed caseload of diverse clients, tailoring interventions to meet their unique needs and goals.
- Collaborated with interdisciplinary team members, ensuring comprehensive care for clients.
- Improved client outcomes through the implementation of effective crisis intervention strategies during high-risk situations.
- Maintained accurate and timely documentation, adhering to ethical standards and guidelines for professional practice.
- Increased client satisfaction by providing solution-focused counseling sessions addressing specific concerns.
- Conducted thorough assessments to identify client strengths, weaknesses, and areas requiring intervention or support.
- Implemented group therapy sessions, facilitating open communication among participants and promoting mutual support.
- Advanced professional development by attending workshops, seminars, and conferences related to mental health counseling practices.
- Provided supervision to interns, contributing to their professional growth as future counselors within the field.
- Reduced stigma surrounding mental health issues through the promotion of open dialogue within educational settings and community forums.
- Served as an advocate for clients'' rights ensuring they were treated fairly and appropriately by various systems, organizations, and agencies.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
Behavioral Health Rehabilitation Specialist
YouthCare Of Oklahoma
06.2000 - 09.2024
- Enhanced client outcomes by implementing evidence-based behavioral interventions and treatment plans.
- Reduced crisis situations for clients by conducting thorough assessments and identifying appropriate support systems.
- Improved communication within interdisciplinary teams by effectively collaborating with therapists, psychiatrists, and social workers.
- Increased client engagement in therapy sessions by utilizing client-centered approaches tailored to individual needs.
- Promoted community integration for clients by connecting them with local resources and support networks.
- Evaluated client progress regularly by monitoring treatment goals, adjusting interventions as needed to optimize results.
- Developed individualized service plans that addressed each client''s unique strengths, challenges, and recovery objectives.
- Delivered culturally competent services that respected the diverse backgrounds and experiences of clients served.
- Participated in ongoing professional development opportunities to stay current with best practices in the field of behavioral health rehabilitation.
- Maintained client confidentiality and upheld ethical standards of practice in all aspects of service delivery.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Maintained accurate and timely documentation of clinical services, ensuring compliance with regulatory requirements.
Assistant Office Manager
YouthCare Of Oklahoma
11.1999 - 06.2000
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Implemented time-saving techniques to optimize administrative processes, increasing overall efficiency within the office.
- Coordinated travel arrangements for clients in surrounding areas to the office for sessions to ensure continuity of care and minimal disruptions.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Developed comprehensive record-keeping systems that made it easier for employees to access essential documents quickly.
- Increased accuracy in billing by meticulously reviewing and verifying medical codes and patient information.
- Manually entered Medicaid Billing claims for all clinicians and reduced claim denials by diligently monitoring claim processing and promptly addressing any discrepancies.
- Maintained HIPAA compliance while managing confidential patient data, enhancing security measures for sensitive information.
- Collaborated with clinicians to resolve billing issues, fostering strong professional relationships for better communication.
Social Services Intern
Department Of Human Services
01.2000 - 05.2000
- Enhanced client experience by providing empathetic and culturally sensitive support in a social services setting.
- Improved case management efficiency by maintaining accurate and organized records for each client.
- Assisted clients with navigating complex social service systems, resulting in increased access to resources.
- Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
- Participated in regular supervision sessions to reflect on practice, identifying areas for growth and implementing feedback from supervisors.
- Upheld ethical standards within the profession by adhering to relevant laws, policies, and guidelines in all interactions with clients and colleagues.
- Assisted case managers with the timely completion of required documentation, leading to higher rates of client satisfaction and more efficient service delivery.
- Provided social work services, individual and family therapy and referrals.
Education
Master of Education - Community Counseling
Southwestern Oklahoma State University
Weatherford, OK05.2004
Bachelor of Social Work - Social Work
Southwestern Oklahoma State University
Weatherford, OK05.2000
Skills
- Psychoeducation
- Group Facilitation
- Conflict Resolution
- Co-occurring Disorders
- Social Skills Training
- Child Development
- Trauma-Informed Care
- Individual Counseling
- Problem Solving
- Active Listening
- Self-Care Techniques
- Emotional Regulation
- Stress Management
- Adolescent Therapy
- Behavior Modification
- Psychosocial Rehabilitation
- Autism Spectrum Support
- Crisis Intervention
- Goal Setting
- Parenting Skills Training
- Mental Health Assessment
- Clinical Documentation
- Discharge Planning
- Treatment Planning
- Family Relations
Timeline
Licensed Counseling Clinical Supervisor
Youthcare Of Oklahoma
11.2007 - 01.2021
Licensed Professional Counselor
Youthcare Of Oklahoma
09.2004 - 01.2021
Behavioral Health Rehabilitation Specialist
YouthCare Of Oklahoma
06.2000 - 09.2024
Social Services Intern
Department Of Human Services
01.2000 - 05.2000
Assistant Office Manager
YouthCare Of Oklahoma
11.1999 - 06.2000
Master of Education - Community Counseling
Southwestern Oklahoma State University
Bachelor of Social Work - Social Work
Southwestern Oklahoma State University