- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Team Sports
- Management
Kennady Dougherty
Indianapolis,IN
Summary
Dynamic professional with a proven track record in customer service and cash handling demonstrated at Extra Innings Indy South and Cater Me Cafe. Skilled in time management and team collaboration, excels in fast-paced environments, ensuring high-quality service and efficiency. Expertise includes training employees and streamlining operations, significantly enhancing customer satisfaction and operational productivity.
Overview
7
7
years of professional experience
Work History
Receptionist
Extra Innings Indy South
03.2023 - Current
- Greeted and checked in approximately 100 incoming visitors and customers per day.
- Provided valuable assistance to 30+ clients per day.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Efficiently communicated to other employees what tasks needed to be completed.
- Accomplished multiple tasks within established timeframes.
- Conducted regular evaluations of employee knowledge and skills, adjusting training strategies to close gaps.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
Food Service Worker
Cater Me Café
01.2018 - 01.2024
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Enhanced customer satisfaction by consistently providing high-quality food products and maintaining a clean, organized workspace.
- Packaged 100+ units of food daily in a sanitary manner in preparation for catering events
- Assisted servers with taking orders and delivering meals to tables, ensuring timely service and positive guest experiences.
Education
High School Diploma -
Roncalli High School
Indianapolis, IN05-2025
Skills
- Time management
- Customer service
- Training employees
- Team collaboration
- Food preparation/handling
- Sales
- Cash handling
Interests
Timeline
Receptionist
Extra Innings Indy South
03.2023 - Current
Food Service Worker
Cater Me Café
01.2018 - 01.2024
High School Diploma -
Roncalli High School
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