Kennah Cortes
Tahlequah,OK
Summary
Compassionate and dedicated Certified Nursing Assistant with experience at a nursing home, and skilled in direct patient care and CPR. I prioritize patient comfort and independence while maintaining a safe environment. Flexible worker with a strong commitment to quality service and effective communication in high-pressure situations.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Cherokee County Nursing Center
Tahlequah
09.2024 - 08.2025
- Assisted patients with daily living activities to enhance comfort and independence.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of patient areas to promote a safe and hygienic environment.
- Supported mobility by assisting patients in transferring safely between beds and wheelchairs.
Customer Service Representative
Braums Ice Cream And Dairy
Muskogee
08.2021 - 11.2024
- Responded to customer requests for products, services, and company information.
- Cleaning and Storing food properly.
- Serving food to customers.
Customer Service Representative
Snow Cone Truck
Tahlequah, OK
05.2024 - 07.2024
- Managed events with a team to take orders and serve food quickly and efficiently.
- Customer service.
- Sanitizing and properly storing food.
Customer Service Representative
Pizza Hut
Muskogee, OK
08.2023 - 02.2024
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
Education
High School
Muskogee High School
Muskogee, OK05.2024
Skills
- CPR Certified
- HIPAA compliance
- Adaptable
- Dedicated
- Direct patient care
Timeline
Certified Nursing Assistant
Cherokee County Nursing Center
09.2024 - 08.2025
Customer Service Representative
Snow Cone Truck
05.2024 - 07.2024
Customer Service Representative
Pizza Hut
08.2023 - 02.2024
Customer Service Representative
Braums Ice Cream And Dairy
08.2021 - 11.2024
High School
Muskogee High School