Summary
Overview
Work History
Education
Skills
Timeline
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Kennah Sherman

Sault Ste Marie,Michigan

Summary

Dynamic retail professional with a proven track record at Maurices and Bins Ahoy Overstock, excelling in customer service and cash handling accuracy. Recognized for building strong relationships and enhancing customer satisfaction through effective communication and problem-solving. Committed to maintaining a welcoming environment while efficiently managing time and resources to achieve store goals.

Overview

3
3
years of professional experience

Work History

Bins Ahoy Overstock Key Holder

Tina Thibault and Eric Thibault
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Managed cash register functions, maintaining accurate cash handling and reconciliation processes.
  • Coordinated opening and closing procedures, ensuring security protocols were consistently followed.

Maurices Retail Associate

Maurices
02.2023 - 09.2024
  • Assisted customers with product inquiries and provided recommendations to enhance shopping experience.
  • Operated point-of-sale system efficiently for transactions and returns, ensuring accuracy in handling cash and change.
  • Maintained organized merchandise displays, contributing to an appealing store environment that encouraged customer engagement.
  • Collaborated with team members to restock shelves promptly, minimizing inventory shortages and enhancing product availability.
  • Handled customer complaints professionally, resolving issues to ensure satisfaction and foster repeat business.
  • Implemented visual merchandising standards, improving product visibility and attracting customer interest on the sales floor.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School Diploma -

Sault Area High School
Sault Ste. Marie, MI

Undergraduate - General Studies- MTA

Bay Mills Community College
Brimley, MI
12-2025

Skills

  • Cash handling
  • Customer service
  • Cash handling accuracy
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Positive attitude
  • Opening and closing procedures
  • Drawer balancing

Timeline

Bins Ahoy Overstock Key Holder

Tina Thibault and Eric Thibault
09.2024 - Current

Maurices Retail Associate

Maurices
02.2023 - 09.2024

High School Diploma -

Sault Area High School

Undergraduate - General Studies- MTA

Bay Mills Community College

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Kennah Sherman