Kennedi Bailey
Port Saint Lucie
Summary
Energetic and positive individual with excellent interpersonal and communication skills. Understands importance of customer satisfaction and adept at handling inquiries and resolving issues efficiently. Focused on creating welcoming atmosphere to enhance guest experiences and foster loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Associate
Target-Port Saint Lucie
07.2024 - Current
Assist guests with returns, exchanges, order pickups, and Drive Up services. Resolve online order issues and support self-checkout and register transactions.
Party Leader
Urban Air Adventure Park-Port Saint Lucie
12.2023 - 07.2024
Coordinate party logistics by confirming invoices, addressing guest concerns, and ensuring smooth event operations. Oversee party flow, manage inventory, finalize payments, and follow up with guests to resolve issues and document performance.
Front Desk Leader
Urban Air Adventure Park
03.2022 - 01.2023
Provided front-desk guest support by processing ticket sales, assisting with waivers, checking in members, managing cash drawers, handling calls, and coordinating staff breaks.
Education
High school diploma -
Port St. Lucie High School
Skills
- Check-in and Check-out procedures
- Guest experiences
- Guest registration
- Cash handling experience
- Strong interpersonal skills
- Greeting and directing
- Customer service
Certification
National registry of food safety professionals- Food safety manager certification
Timeline
Guest Service Associate
Target-Port Saint Lucie
07.2024 - Current
Party Leader
Urban Air Adventure Park-Port Saint Lucie
12.2023 - 07.2024
Front Desk Leader
Urban Air Adventure Park
03.2022 - 01.2023
High school diploma -
Port St. Lucie High School