Kennedi Hemphill
Palmdale,CA
Summary
I pride myself on having very good listening skills combined with a detail-oriented and attentive nature. I'm efficient at accurately and quickly processing payments. I make it my duty to provide unrivaled support to effectively drive customer loyalty.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Caregiver
The palms
09.2021 - Current
- Increased patient satisfaction by assisting people with personal tasks like dressing and walking
- Arranged transportation for patients and accompanied them to doctor's appointments or errands
- Helped residents with their bowel and bladder movements
- Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized
- Assisted clients with personal hygiene tasks such as tooth brushing, bathing, grooming, and toileting
- Planned, prepared, and served meals and snacks that adhered to strict dietary guidelines
- Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books
- Assisted with household tasks such as meal preparation, grocery shopping, and cleaning
- I Received the 'Employee of the Month' award after 6 months of employment
Cashier
Taco Bell
05.2020 - 07.2021
- Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
- Trained team members to work as cashiers in accordance with company policies and procedures
- Helped customers by answering their questions and completing their requests
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
- Was in charge of arranging and stocking merchandise
- Handled POS transactions such as checks, cash, credit card purchases, and refunds
- Greeted customers with a smile and offered prompt and dedicated assistance
- Provided attentive and skilled assistance to all customer needs
- Was in charge of orders and preparations
- Handled products and equipment according to sanitary and safety standards
Cashier
Target
06.2017 - 12.2018
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Welcomed customers and helped determine their needs.
- Used cash registers and POS systems to request and record customer orders and compute bills
- Used counterfeit pens to check bills and examined coins to spot and reject foreign currency
- Used my knowledge to assist new team members in learning how to operate registers, merchandise stock, and meet customer needs, resulting in increased group performance and customer satisfaction
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate - Medical Assisting
University of Antelope Valley
Lancaster, CA01.2021
High School -
Antelope Valley High School
Lancaster, CA01.2020
Skills
- High volume transactions
- Customer direction
- Heavy lifting
- Money management
- Customer service
- Cleaning and sanitizing
- Cash Handling
- Store merchandise handling
- Store cleanliness and appearance
- Product recommendations
- Sales
- Advertising
- Refunds and exchanges
- Staff training
Certification
- CPR
- Associate degree in Medical Assistant
Accomplishments
- Received the 'Employee of the Month' award after 6 months of employment.
- Graduated high school at the top of my class.
Timeline
Caregiver
The palms
09.2021 - Current
Cashier
Taco Bell
05.2020 - 07.2021
Cashier
Target
06.2017 - 12.2018
Associate - Medical Assisting
University of Antelope Valley
High School -
Antelope Valley High School
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