Kennedi Jones
Oklahoma City
Summary
Detail-oriented operations professional with 10+ years of experience managing high-volume workflows, coordinating across teams, and maintaining accurate documentation in fast-paced environments. Skilled in scheduling, data tracking, process compliance, and supporting team operations with efficiency and consistency. Known for strong organizational skills, clear communication, and the ability to quickly learn and adapt to new systems. Seeking a remote Talent Operations role supporting recruiting and people processes.
Overview
11
11
years of professional experience
Work History
Operator
Goodyear Tire & Rubber Co
Oklahoma
09.2020 - 11.2025
- Managed high-volume operational workflows across multiple systems, ensuring accuracy, timeliness, and compliance with internal standards
- Maintained detailed records of tasks, incidents, and outcomes in internal tracking systems
- Coordinated with cross-functional teams to resolve issues and support smooth operations
- Escalated complex cases appropriately while maintaining ownership of tasks through resolution
- Trained new team members on systems, workflows, and documentation standards
Operator
Sigma Foods
Oklahoma
09.2017 - 08.2020
- Processed and tracked time-sensitive documentation in a regulated environment with high attention to detail
- Collaborated with multiple departments to ensure timely resolution of operational issues
- Followed standardized processes and ensured accurate recordkeeping across systems
- Supported onboarding and training of new employees on workflows and systems
- Consistently exceeded productivity and accuracy benchmarks
Operations Team Lead
JCPenney
Oklahoma
06.2014 - 08.2017
- Oversaw daily operations and coordinated team schedules to meet service and operational goals
- Handled escalations and supported customer-facing operations while maintaining workflow efficiency
- Trained and onboarded new employees on systems, processes, and service standards
- Managed competing priorities in a high-volume environment while maintaining organization and accuracy
- Acted as a liaison between team members and leadership to ensure clear communication
Education
High School Diploma -
Spring High
Skills
- Operations Coordination & Administrative Support
- Scheduling & Calendar Management
- Data Entry, Tracking & Record Accuracy
- Process Compliance & Documentation
- Cross-Functional Team Collaboration
- Attention to Detail & Quality Assurance
- High-Volume Workflow Management
- Communication & Stakeholder Support
- Training & Onboarding Support
- Time Management & Task Prioritization
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
TOOLS & TECHNOLOGY
- Microsoft Excel, Word, PowerPoint
- Google Docs & Sheets
- Data Entry & Tracking Systems
- Email & Communication Platforms
- Virtual Collaboration Tools
Timeline
Operator
Goodyear Tire & Rubber Co
09.2020 - 11.2025
Operator
Sigma Foods
09.2017 - 08.2020
Operations Team Lead
JCPenney
06.2014 - 08.2017
High School Diploma -
Spring High