Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedi Tensley

Buford,GA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level or higher position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

Work History

Call Service Representative

CKA FINANCIAL
  • Debt collector, hitting every bonus each month that I worked there, after being properly trained
  • From arranging payments of outstanding debts owed to the company, and contacting debtors by phone and negotiating on affordable payment plans for recovery of the debt to helping out with fellow coworkers, on the accounts in their que, needing to be solved.

Receptionist, Admin Assistant

VAUX MARSCHER BERGLIND
  • Operated as the first point of contact; greeted visitors and answered all incoming calls in a professional manner
  • Performed a variety of administrative task also like processed documents, filing and sorting out customers accounts and papers.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Bookkeeper/Administrative Assistant

NHC (NATIONAL HEALTHCARE FACILITY)
  • Handling insurance claims, patients and patient trust money
  • Distributions, refunds and claim checks.Maintained all files, schedules, etc
  • Scheduled appointments
  • Directed phone calls
  • Composed correspondence
  • Managed incoming and outgoing mail
  • Provided friendly customer service
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.

Employment Paralegal, Personal Injury Paralegal

HALL & LAMPROS, LLC
  • Conducted client interviews and maintained general contact with each of the clients
  • Drafted demands, legal documents and other correspondence and pleadings
  • Training came from the job, learned and worked my way up in three months.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.

Front Office Assistant

SEA ISLAND DENTISTRY
  • Preformed day to day administrative tasks, ranging from Greeting patients, schedule and confirming appointments, direct calls and assuring insurance companies
  • Also handled basic information like sorting mail, confirming payroll.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Bachelor of Arts - Communications

University of South Carolina - Beaufort
Okatie, SC
05.2021

High School Diploma -

Bluffton High School
Bluffton, SC
06.2015

Skills

  • Leadership
  • Communication
  • Team building
  • Time management
  • Customer service
  • Account Updates
  • Customer Relationship Management
  • Account Management
  • Service Reporting
  • Account updating
  • Payment Acceptance
  • Data Entry
  • Calendar Management
  • Administrative Support
  • Payment Processing
  • Appointment Scheduling
  • Scheduling
  • Client Relations
  • Problem-solving abilities

Timeline

Call Service Representative

CKA FINANCIAL

Receptionist, Admin Assistant

VAUX MARSCHER BERGLIND

Bookkeeper/Administrative Assistant

NHC (NATIONAL HEALTHCARE FACILITY)

Employment Paralegal, Personal Injury Paralegal

HALL & LAMPROS, LLC

Front Office Assistant

SEA ISLAND DENTISTRY

Bachelor of Arts - Communications

University of South Carolina - Beaufort

High School Diploma -

Bluffton High School
Kennedi Tensley