Kennedie Morris
Lilburn,GA
Summary
Versatile and dynamic, excelled at Goldfish Swim School by enhancing student swimming skills and confidence, demonstrating exceptional adaptability and customer service. Mastered administrative duties at Spice Pole Fitness, showcasing unparalleled professionalism and communication. Achieved sales growth at Sally's Beauty Supply through expert product knowledge and persuasive upselling.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
05.2022 - 08.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
Front Desk Receptionist
Spice Pole Fitness
04.2021 - 08.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Beauty Advisor
Sally's Beauty Supply
08.2020 - 02.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Cashier
Kroger
06.2020 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor - Psychology
Albany State University
Albany, GASkills
- Professionalism and punctuality
- Adaptability and dependability
- Continuous learning attitude
- Conflict resolution
- Verbal and written communication
- Customer service
- Child supervision
Timeline
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
05.2022 - 08.2023
Front Desk Receptionist
Spice Pole Fitness
04.2021 - 08.2021
Beauty Advisor
Sally's Beauty Supply
08.2020 - 02.2021
Cashier
Kroger
06.2020 - 08.2020
Bachelor - Psychology
Albany State University
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