KENNEDY A. GOOD
State College
Summary
Health Policy and Administration student at Penn State with experience in healthcare operations, data-driven projects, small business management, and hospitality. Strong communication, organization, and leadership skills developed through internships, customer-facing roles, and campus involvement. Interested in contributing to healthcare administration, operations, and community health initiatives.
Overview
5
5
years of professional experience
Work History
Administrative Operations Intern
Sun River Health
06.2025 - Current
- Assisted with a regional community health needs assessment by gathering and organizing data on demographics, access to care, and health outcomes for Manhattan neighborhoods.
- Pulled and cleaned data from internal reports and external sources to support leadership decisions about where to expand services and outreach.
- Helped create slide decks, summaries, and visuals that translated complex data into clear, actionable insights for senior leadership.
Owner
Self-Managed Small Business
08.2024 - Current
- Manage budgets and track expenses to maintain profitable operations.
- Coordinate shipping and distribution to ensure timely delivery of products.
- Communicate with customers to negotiate sales and resolve questions or concerns.
HPA 101 Discussion Leader
The Pennsylvania State University
01.2025 - 05.2025
- Led weekly discussions to help students understand foundational health policy and administration concepts.
- Recorded attendance and maintained accurate participation and grading records.
- Supported students outside of class and clarified course material as needed.
Server
Champs Downtown
08.2024 - 05.2025
- Served guests in a fast-paced, high-volume environment while maintaining friendly and professional service.
- Managed multiple tables at once, prioritizing tasks and responding quickly to guest needs.
- Collaborated with coworkers and kitchen staff to ensure accurate and timely food delivery.
Event Coordinator
Iron Front
05.2024 - 08.2024
- Assisted with planning and coordinating events such as weddings, showers, and private parties.
- Directed staff during events to ensure smooth operations and a high-quality guest experience.
- Communicated with clients to confirm event details and handle day-of adjustments.
Server
Elizabeth’s American Bistro
05.2024 - 08.2024
- Explained seasonal farm-to-table menu items and made recommendations based on guest preferences.
- Built rapport with guests to create a welcoming dining environment and encourage repeat business.
Server / Host
Trevina Taps
05.2024 - 08.2024
- Greeted and seated guests, managed waitlists, and coordinated table flow.
- Trained new employees on basic service procedures and restaurant standards.
Administrative Assistant
Trutt’s Pharmacy
01.2021 - 01.2022
- Supported the owner with basic administrative and organizational tasks.
- Observed pharmacy operations and interacted with customers in a professional manner.
Education
Bachelor of Science - Health Policy And Administration, Business Management Certificate
The Pennsylvania State University
University Park, PA12-2026
Full-Time Dual Enrollment Student - undefined
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2022
Skills
- Customer service and communication
- Time management and multitasking
- Basic budgeting and expense tracking
- Data organization and presentation (Excel, slide decks)
- Event planning and coordination
- Teamwork and leadership
- Microsoft Office and Google Workspace
Timeline
Administrative Operations Intern
Sun River Health
06.2025 - Current
HPA 101 Discussion Leader
The Pennsylvania State University
01.2025 - 05.2025
Owner
Self-Managed Small Business
08.2024 - Current
Server
Champs Downtown
08.2024 - 05.2025
Event Coordinator
Iron Front
05.2024 - 08.2024
Server
Elizabeth’s American Bistro
05.2024 - 08.2024
Server / Host
Trevina Taps
05.2024 - 08.2024
Administrative Assistant
Trutt’s Pharmacy
01.2021 - 01.2022
Full-Time Dual Enrollment Student - undefined
Bloomsburg University of Pennsylvania
Bachelor of Science - Health Policy And Administration, Business Management Certificate
The Pennsylvania State University