KENNEDY ALEXIS COX
Denton,TX
Summary
Detail-oriented administrative professional with a strong track record of handling routine needs and special projects. Skilled in monitoring and recording expenditures, scheduling appointments, and proofreading documents for finalization. Dedicated and punctual individual well-versed in administrative bookkeeping software and records management. Proficient in conducting research and developing presentations for group meetings. Understanding the significance of effective communication and teamwork from over 14 years of playing softball, I work closely with clients to provide them with efficient and effective care and attention.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Adaptive Home Health Care
06.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Coordinated discharge planning, ensuring smooth transitions to home care or rehabilitation facilities.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Followed up with patients post-care to ensure the company met their needs.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Work as a team to get patients home health care efficiently.
Administrative Assistant
LRCox Resources, LLC
01.2018 - Current
- Received and distributed incoming mail and digital correspondence
- Maintained scheduling and event calendars for staff meetings, parties, and important deadlines
- Answered customer questions about available products and services
- Maintaining contact list
- Research topics for projects
- Develop and present spreadsheets
- Ordering new equipment for projects
- Organizing and filing documents.
Cashier
Walmart Inc.
03.2019 - 05.2019
- Heavy cash handling
- Proficient customer service
- Fast thinking skills
- Problem solver
- Fast-paced environment.
Education
Bachelor of Science (B.S.) - Business Administration -
University of Arkansas - Monticello
05.2024
Associate in Science (A.S.) - Business Administration -
Bossier Parrish College
Bossier Parish, La07.2022
Skills
- Research
- Customer Service
- Administrative Support
- Attention to Detail
- Dedicated Team Player
- Microsoft Office Proficiency
- Document And Filing Organization
- Strong Problem Solver
- Scheduling
- Critical Thinking Skills
- HIPAA Compliance
- Appointment Scheduling
- Organizational Skills
- Multitasking ability
- Patient Relations
- Verbal and written communication
Awards
- Chancellor's List X 3, University of Arkansas - Monticello, 2022, 2024, A student who earned a 4.0 GPS or higher that semester
- Dean's List, University of Arkansas - Monticello, Fall 2023, A student who earned a 3.5 GPA or higher that semester
Timeline
Patient Care Coordinator
Adaptive Home Health Care
06.2024 - Current
Cashier
Walmart Inc.
03.2019 - 05.2019
Administrative Assistant
LRCox Resources, LLC
01.2018 - Current
Associate in Science (A.S.) - Business Administration -
Bossier Parrish College
Bachelor of Science (B.S.) - Business Administration -
University of Arkansas - Monticello
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