Kennedy Askew
Upper Marlboro,MD
Summary
Motivated college student pursuing a degree at the University of Maryland Eastern Shore with experience in customer service, cash handling, and entry-level information technology support. Strong problem-solving abilities with hands-on exposure to Python programming, troubleshooting computer systems, and supporting point-of-sale technology in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Food and Beverage Supervisor
Six Flags America
Bowie, MD
03.2023 - 08.2025
- Supervised and coordinated a team of 20+ employees while maintaining high standards of customer service.
- Managed daily register operations including cash handling, balancing drawers, and assisting staff with transactions.
- Resolved customer concerns and ensured a positive guest experience in a high-traffic environment.
- Trained new employees on POS systems, workplace procedures, and service expectations.
- Assisted with troubleshooting register and POS system issues, serving as first-level technical support.
- Used digital scheduling systems to manage staffing coverage and maintain operational efficiency.
- Collaborated with management to develop safety protocols and emergency response plans.
Education
Information Technology
University of Maryland Eastern Shore (UMES)
05-2028
Skills
- Technical Skills - Python (Introductory) - C (Introductory) - Basic IT Troubleshooting - Data Entry - Cybersecurity Awareness - POS System Support
- Professional Skills - Customer Service - Cash Handling & Register Operations - Communication - Organization & Time Management - Leadership - Attention to Detail - Teamwork & Collaboration - Problem-Solving - Conflict Resolution - Multitasking
Timeline
Food and Beverage Supervisor
Six Flags America
03.2023 - 08.2025
Information Technology
University of Maryland Eastern Shore (UMES)