Kennedy Atchison
Auburn,AL
Summary
Proven leader and effective problem-solver, adept in first responder skills, including First Aid and CPR, demonstrated during tenure at The Jewish Community Center. Excelled in creating safe environments and enhancing customer experiences, showcasing strong communication and leadership qualities. Achieved notable customer satisfaction and loyalty through empathetic service and professional dispute resolution.
Overview
4
4
years of professional experience
Work History
Lifeguard
The Jewish Community Center
05.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Brand Ambassador
Lineleap
12.2022 - 08.2024
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Tanning Consultant
Palm Beach Tan
08.2023 - 11.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Barista
7 Brew
06.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Customer Service Representative
Home Depot
01.2021 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Sociology
Auburn University
Auburn, AL05.2025
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- CPR and AED Training
- Adept at conflict resolution
- Organization and prioritization skills
Accomplishments
12U Girl's Softball Coach - Fayetteville Parks and Rec, Fayetteville, AR
- Ability to explain drills and game strategies in simple terms that 12-year-olds can easily understand.
- Strong communication with parents about schedules, goals, player progress, and any issues.
Languages
Spanish
Limited Working
Italian
Elementary
Timeline
Lifeguard
The Jewish Community Center
05.2024 - 08.2024
Tanning Consultant
Palm Beach Tan
08.2023 - 11.2023
Barista
7 Brew
06.2023 - 08.2023
Brand Ambassador
Lineleap
12.2022 - 08.2024
Customer Service Representative
Home Depot
01.2021 - 04.2021
Bachelor of Arts - Sociology
Auburn University
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