Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Kennedy Bell

Summary

Driven professional with a proven track record in customer service and technical skills. Optimize workflow and enhance customer satisfaction by demonstrating the ability to manage multiple tasks efficiently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

5
5
years of professional experience

Work History

Tile Assistant

Floor & Decor
08.2022 - Current
  • Help supervisors create cost estimates for tile installation projects.
  • Optimize workflow speed by preparing the necessary supplies and equipment for each day''s tasks.
  • Maintain safe, clean and organized work environment.
  • Assist with customers and find products as needed.
  • Work in a fast paced environment with accuracy.
  • Load out customers with the correct product.
  • Organize merchandise to the standards of the company.
  • Available to assist customers in other departments.
  • Knowledgeable of products to assist customers making purchases.
  • Arrange or stored machines, tools and equipment.
  • Set up and remove support structures such as folding ladders and end caps.

Sales Associate

Hibbett Sports
03.2021 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Four Way Grill
08.2019 - 02.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Science - Social Work

LeMoyne-Owen College
Memphis, TN
05.2026

High School Diploma -

Soulsville Charter School
Memphis
05.2022

Skills

    Microsoft Word

    Microsoft Excel

    Customer Service Skills

    Answer multiple telephone line

    Graphics design

    Power Point

Timeline

Tile Assistant

Floor & Decor
08.2022 - Current

Sales Associate

Hibbett Sports
03.2021 - 07.2022

Server

Four Way Grill
08.2019 - 02.2021

Bachelor of Science - Social Work

LeMoyne-Owen College

High School Diploma -

Soulsville Charter School

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Kennedy Bell