Kennedy Boykins
Atlanta,GA
Summary
Dynamic warehouse associate with proven leadership at Amazon, driving productivity and safety improvements. PIT certified and skilled in equipment operation, I excel in problem-solving and communication. Recognized for training peers and enhancing workflows, I am committed to delivering exceptional results and fostering a collaborative environment.
Overview
2
2
years of professional experience
Work History
Warehouse Associate
Amazon
Union City, Georgia
02.2025 - Current
- Led team of 33 associates in stow operations, ensuring optimal productivity.
- Collaborated with multiple departments to refine workflows and improve safety across warehouse.
- Achieved PIT certification for safe operation of equipment including tug forklifts and pallet jacks.
- Trained associates on effective use of scanner systems and inventory management processes.
Security Officer
Marksman Security
Atlanta, Georgia
12.2024 - Current
- Monitored premises to enhance safety and security for clients and visitors.
- Conducted regular patrols to identify and deter unauthorized access.
- Assisted in documenting security breaches and unusual activities in incident reports.
- Provided excellent customer service while addressing visitor inquiries and concerns.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Customer Service Representative
Publix
Atlanta, Georgia
08.2024 - 02.2025
- Resolved customer complaints, returns, and exchanges, ensuring satisfaction and loyalty.
- Actively listened to customer inquiries and concerns, resolving them promptly.
- Provided exceptional service and support to customers during checkout, enhancing their shopping experience.
- Coordinated and led cashiers and baggers to streamline operations and improve service efficiency.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05-2027
High School Diploma -
Campbell High School
Smyrna, GA05-2022
Skills
- PIT certified, proficient in the safe operation of warehouse equipment such as OPs, tugs, and pallet jacks
- Microsoft Office
- Experienced with Amazon software platforms, including FCMenu, FCLM, and Grafana
- Excellent communication skills via radio and Slack
- Familiar with other aspects of processes, including Cage Building, The Inbound & Outbound dock, Stow, UIS, and ICQA
- TDR Trained
- Problem Solving
- Customer Obsession
- CPR Certified
- Cash Handling
- Retail
- Leadership
Objective
Motivated and enthusiastic Amazon warehouse associate seeking to expand knowledge and experience across various sites and processes. Eager to contribute to team success while learning new skills, including different workflows and languages. Committed to continuous growth, flexibility, and taking on new challenges, with a focus on enjoying the work environment and supporting overall operational efficiency.
References
References available upon request.
Timeline
Warehouse Associate
Amazon
02.2025 - Current
Security Officer
Marksman Security
12.2024 - Current
Customer Service Representative
Publix
08.2024 - 02.2025
Bachelor of Science - Nursing
Georgia State University
High School Diploma -
Campbell High School