Kennedy Brents
Summary
Hospitality professional with global experience in food service, guest relations, and event coordination. Demonstrates strong communication and teamwork in high-pressure environments, ensuring exceptional service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Student employee
EINSTEINS BAGELS
08.2024 - Current
- Managed food preparation and expo, took customer orders, and conducted opening and closing inventory to ensure smooth operational flow.
- Maintained cleanliness and organization of food preparation areas.
Hospitality Intern
HARMONY MEADOWS TENNIS RESORT
05.2026 - 08.2026
- Supported guests during check-in/check-out and provided operational assistance across lodging and food service areas, ensuring smooth guest experiences.
- Assisted with café management, guest accommodations, and event coordination, enhancing overall resort hospitality operations.
Back of House
FELONY PIZZA
Camas, Washington
08.2024 - 08.2025
- Prepared and served food, addressed customer complaints, and provided excellent service, enhancing overall dining experience.
- Answered the front of house phone to inform customers of wait times, take reservations, and record to-go orders.
Front of House
FEDOR CAFE FLORANCE ITALY
05.2025 - 07.2025
- Integrated classroom theory with hands-on community-based projects for Community Engagement Member Institutions (CEMI), enhancing experiential learning for students.
- Cultivated cross-cultural communication skills in an international hospitality environment, improving service delivery and guest satisfaction.
Cater
MAGINA CATERING
08.2023 - 05.2024
- Collaborated with kitchen staff to ensure timely food preparation.
- Transported and set up equipment, supported food preparation and cleaning, and provided customer service by serving and attending to guests.
Crewmember
DOUGH BOYS PIZZA
05.2022 - 03.2024
- Resolved customer complaints while preparing and serving food.
- Operated kitchen equipment safely and efficiently during peak hours.
Education
BA - Hospitality Business Management, Wine and Beverage
Washington State University
Pullman, WA01-2026
Skills
- Event coordination
- Customer Service Excellence
- Cross-Cultural Communication
- Conflict Resolution
- Time Management
- Multitasking under pressure
- Team Leadership
Timeline
Hospitality Intern
HARMONY MEADOWS TENNIS RESORT
05.2026 - 08.2026
Front of House
FEDOR CAFE FLORANCE ITALY
05.2025 - 07.2025
Student employee
EINSTEINS BAGELS
08.2024 - Current
Back of House
FELONY PIZZA
08.2024 - 08.2025
Cater
MAGINA CATERING
08.2023 - 05.2024
Crewmember
DOUGH BOYS PIZZA
05.2022 - 03.2024
BA - Hospitality Business Management, Wine and Beverage
Washington State University