Kennedy Bretanus

Cosmetology Assistant

Tribe Hair Company

04.2019 - 03.2022

Contributed to overall business growth through effective cross-selling of additional services and products during appointments.
Assisted clients in achieving desired looks by providing personalized hair, makeup.
Contributed to a positive salon environment through exceptional customer service and engaging conversation with clients.
Enhanced salon service offerings by staying current on industry trends and attending ongoing professional development courses.
Developed strong relationships with repeat clients, resulting in increased loyalty and consistent bookings.
Provided exceptional assistance during color treatments, meticulously mixing formulas according to stylist instructions for accurate results.
Enhanced salon reputation by delivering consistently high-quality services that exceeded client expectations.
Ensured smooth appointment transitions by promptly cleaning styling stations between clients, maintaining overall salon cleanliness standards.
Supported stylists with efficient client preparation, ensuring timely appointment completion and optimal workflow.
Assisted with reception duties as needed to ensure seamless appointment scheduling and check-out procedures.
Processed payments, entering sales in computer application for prompt customer service.
Answered telephone calls to provide information and schedule new appointments.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Registered new clients into computer application.
Prepared and mixed color formulas for clients' hair.
Educated clients on how to maintain healthy hair, educated about products and self-maintenance.
Answered phone calls and emails to schedule client appointments.
Developed creative techniques to provide clients with latest hairstyles such as balayage, ombre, highlights and color correction.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Maintained a clean and organized salon workspace, upholding strict sanitation protocols for client safety.