Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kennedy Cucumber

Cherokee,North Carolina

Summary

Driven by a strong work ethic and a goal-oriented mindset, Excelled at the Museum of the Cherokee People, enhancing visitor experiences through cultural knowledge and exceptional communication. Proficient in the Cherokee Syllabary and adept at relationship building, Consistently foster positive interactions, promoting continuous improvement and adherence to policies and procedures. Level 5 on the ACTFL scale in the Cherokee Language.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Language Learner

Cherokee Language Master Apprentice Program
10.2024 - Current

I learn the Cherokee Language with my cohort and our fluent speakers. I create and present presentations on the language. I record and transcribe recordings of our speakers. I participate in program ran events with our community. I perpetuate our language.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Frontline Associate

Museum of the Cherokee People
11.2023 - 11.2024
  • Share cultural and language knowledge to ensure that each customer has a satisfactory and educational experience.
  • Attended staff meetings to discuss upcoming promotions or changes in store policy.
  • Maintained an orderly work environment by cleaning up spills, straightening shelves, and disposing trash.
  • Performed opening and closing procedures including counting money in the register drawer at the start and end of each shift.
  • Developed strong interpersonal skills through frequent interactions with customers.
  • Assisted in training 3 new employees on company policies and procedures related to customer service.
  • Greeted customers, answered inquiries, and directed them to the appropriate department.
  • Provided customer service by addressing customer inquiries, resolving complaints and providing product information.
  • Processed payments for products using the cash register, credit card machine and or other POS systems.

Hostess

Waffle House
12.2019 - 04.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Promoted business loyalty by fostering positive customer relationships.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Built positive relationships with other staff.

Arcade and Bowling Alley Attendant

UltraStar Multi-tainment Center
07.2023 - 11.2023
  • Provided assistance to staff members during peak hours, such as helping out with cleaning tasks or attending to customers.
  • Resolved customer complaints in a timely manner.
  • Utilized cash registers accurately to process transactions quickly and efficiently.
  • Greeted customers upon entering the arcade and answered any questions they had.
  • Reported game malfunctions promptly to maintenance department to decrease machine downtime.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Tracked prize inventory, replenishing stock.
  • Built relationships with guests and created a welcoming and warm environment that promoted future visits.
  • Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.

Education

Certificate - Medical Coding

Southwestern Community College
Sylva, NC
05.2025

High School Diploma -

Smoky Mountain High School
Sylva, NC
08.2014

Skills

  • Able to read and write Cherokee Syllabary
  • Strong Work Ethic
  • Goal-oriented mindset
  • Time Management
  • Reliability
  • Excellent Communication
  • Active Listening
  • Calm Under Pressure
  • Relationship Building
  • Self Motivation
  • Continuous Improvement
  • Policies and Procedures Adherence

Certification

Cherokee 1

Timeline

Language Learner

Cherokee Language Master Apprentice Program
10.2024 - Current

Frontline Associate

Museum of the Cherokee People
11.2023 - 11.2024

Arcade and Bowling Alley Attendant

UltraStar Multi-tainment Center
07.2023 - 11.2023

Hostess

Waffle House
12.2019 - 04.2020

Certificate - Medical Coding

Southwestern Community College

High School Diploma -

Smoky Mountain High School