Kennedy Davis
Davis-Lobdell Distributing
Saint Paul,MN
8
years of professional experience
Dynamic sales professional with proven success at The Home Depot Inc, leveraging exceptional customer service and effective negotiation skills to drive significant revenue growth. Adept at relationship building and utilizing social media marketing strategies, I consistently exceed sales targets while fostering lasting client connections and enhancing customer satisfaction.
Experienced with customer relationship management, product promotion, and closing sales. Utilizes in-depth product knowledge to connect with customers and drive purchasing decisions. Track record of achieving high customer satisfaction through personalized service and attention to detail.
Work History
Specialty Sales Associate
1 Year 8 Months- Assisted customers with product selection, pricing, and project recommendations across specialty departments.
- Explained merchandise features, specifications, and installation options using current product knowledge.
- Processed sales transactions and special orders accurately through point-of-sale systems.
- Maintained organized, stocked, and visually appealing displays to support shopping experience.
- Resolved customer questions and concerns by coordinating with department teammates and supervisors.
- Retrieved inventory, checked product availability, and guided customers toward suitable substitutions.
- Supported order fulfillment by locating items, verifying details, and preparing products for pickup.
- Followed store policies, safety procedures, and merchandising standards while completing daily sales tasks.
- Managed inventory levels, ensuring adequate stock availability for customer demand and seasonal trends.
- Assisted management with merchandising displays, creating visually appealing arrangements that attracted customer interest.
- Effectively marketed specialty products using social media platforms which contributed towards a substantial increase in online traffic.
- Participated in ongoing professional development opportunities related to the specialty sales field, applying learned skills on the job.
- Contributed to a significant increase in repeat customers through genuine relationship-building efforts combined with expert product knowledge.
- Established rapport with customers by actively listening to needs and providing personalized recommendations for specialty items.
- Conducted engaging product demonstrations that showcased the unique qualities of specialty items, resulting in increased sales.
- Evaluated customer feedback, using insights to improve the overall sales experience and inform future product offerings.
- Developed strong relationships with key clients through attentive service and exceptional product knowledge.
- Trained new team members in sales strategies, product information, and company policies, contributing to their success in the role.
- Organized promotional events to drive awareness of specialty products and boost overall store revenue.
- Collaborated with team members to achieve store targets while maintaining a positive work environment.
- Utilized CRM software to track interactions with clients and identify potential opportunities for future business growth.
- Ensured high levels of customer satisfaction by addressing inquiries promptly and resolving any concerns or issues that arose.
- Provided excellent customer service, resolving issues promptly and earning repeated business from satisfied clients.
- Increased product sales by effectively communicating product features and benefits to customers.
- Partnered with cross-functional teams to develop and execute successful co-promotions, resulting in increased brand exposure.
- Exceeded quarterly sales goals by employing strategic selling techniques and efficient client followup.
- Maintained an up-to-date knowledge of industry trends and emerging products, sharing insights with colleagues and customers alike.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Serviced existing accounts on regular basis to maximize revenue.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Researched potential clients and markets to prepare for appointments.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Demonstrated products and specific features at customer locations and special events.
- Used Software to maintain company database with essential account and sales information.
- Scheduled, updated and maintained product preparations and customer promotions.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Maintained customer promotional logs for product advertising campaigns.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Educated new sales staff on store policies and customer support operations.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Proactively managed client correspondence and recorded tracking and communications.
- Networked at events and by phone to expand business profits and revenues.
- Worked closely with commercial operational departments to schedule targeted promotional campaigns.
- Reconciled billing discrepancies with regulatory agencies and finance department.
Office Assistant
1 Year 8 Months- Managed incoming calls, emails, and visitor inquiries with professional customer service
- Scheduled appointments and coordinated daily office calendars for smooth workflow
- Prepared invoices, shipping documents, and routine correspondence with accuracy
- Organized files, records, and office supplies to support efficient operations
- Entered order and customer data into internal systems with attention to detail
- Assisted staff with administrative tasks, document preparation, and follow-up communication
- Resolved routine office issues quickly while maintaining organized workspaces
- Supported accounts and sales teams by verifying information and updating records
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
Studio Coordinator
2 Years 5 Months- Coordinated daily studio operations, maintaining smooth lesson schedules and session flow.
- Managed instructor calendars, resolving conflicts and supporting efficient booking adjustments.
- Communicated with parents and students regarding scheduling updates, program details, and attendance needs.
- Supported enrollment processes, organizing registration information and updating student records accurately.
- Assisted with recital and event logistics, preparing schedules, materials, and participant communications.
- Tracked studio supplies and administrative paperwork, ensuring records remained current and accessible.
- Responded to inquiries promptly, providing clear information about lessons, programs, and studio policies.
- Collaborated with staff to improve front-desk processes and maintain organized daily operations.
- Facilitated successful workshops and events at the studio, enhancing brand awareness in the local community.
- Coordinated with creative teams to meet project deadlines, optimizing project management processes.
- Conducted regular maintenance checks on equipment/assets ensuring they remained in optimal working condition minimizing downtime.
- Supported artists during creative sessions by setting up necessary equipment efficiently while maintaining minimal disruptions.
- Improved project turnaround times by streamlining communication between different departments within the organization.
- Maintained accurate records of studio usage statistics, aiding in data-driven decision making for future improvements.
- Assisted in the recruitment process for new team members, contributing to a diverse and skilled workforce.
- Maintained a well-organized and clean studio environment, fostering an efficient workflow for staff and clients.
- Collaborated with marketing teams to promote studio services through social media campaigns and events.
- Handled incoming inquiries from prospective clients/query resolution promptly leading increased bookings and better conversion rates.
- Managed studio budgets and financial records, improving fiscal responsibility and reducing unnecessary expenditures.
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for equipment rentals and purchases.
- Enhanced client satisfaction by ensuring timely communication and addressing their needs promptly.
- Contributed to overall revenue growth by identifying upselling opportunities when discussing projects with potential clients.
- Ensured compliance with health and safety regulations within the workplace, providing a safe environment for employees and clients alike.
- Provided administrative support to executive staff, enabling them to focus on strategic decision-making tasks.
- Assisted senior management in identifying areas of improvement by regularly reviewing internal processes and providing constructive feedback.
- Provided exceptional customer service during client visits, fostering long-term relationships with key accounts.
- Streamlined studio operations by implementing effective scheduling and resource allocation strategies.
- Implemented inventory control systems to minimize equipment loss or damage, resulting in reduced costs.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
- Implemented marketing strategies to promote studio to potential clients.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Facilitated communication between clients, staff and vendors for smooth project processes.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Created policies and procedures for company and delivered company-wide training to employees.
- Participated in meetings with producers and production crew to keep program in step with creative vision.
- Developed schedules for production, editing, and duplication for timely delivery.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
- Presented production ideas and determined creative scenarios for production and delivery.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Reviewed scripts and made changes to improve wording, flow or interest levels, consistently producing highly successful shows.
- Identified and approved equipment and elements required for productions.
- Found appropriate stories and ideas for programming to engage target audiences and hook advertisers.
- Developed project budgets and managed production costs.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Host/Server
10 Months- Greeted guests promptly and managed seating to maintain smooth front-of-house flow.
- Answered reservation calls and coordinated wait times with kitchen and service staff.
- Presented menus, described specials, and supported accurate guest order intake.
- Delivered beverages and meals efficiently while maintaining attentive table service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Communicated clearly with servers and bartenders to support timely, organized service.
- Maintained clean host stand, dining room, and bar areas throughout service.
- Processed payments accurately and balanced receipts at shift close.
- Resolved guest concerns professionally and escalated issues to management when needed.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Sales Associate
3 Years 6 Months- Assisted customers with product selection, home improvement solutions, and aisle location support.
- Processed sales transactions accurately using point-of-sale systems and handled returns efficiently.
- Restocked merchandise, faced shelves, and maintained organized product displays throughout store departments.
- Answered product questions and explained features, pricing, and availability to support purchasing decisions.
- Retrieved online and special-order items while coordinating with associates to ensure timely fulfillment.
- Supported inventory counts, identified stock shortages, and communicated replenishment needs to department leadership.
- Loaded customer purchases safely and followed store procedures for equipment use and material handling.
- Maintained clean, safe sales areas by following store standards and reporting hazards promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
GED
Skills
Goal oriented
Sales presentations
Social media marketing
Sales strategies
Effective negotiation
Client acquisition
Cold calling
Performance tracking
Territory management
Brand promotion
Account relationship management
Sales strategy development
Pricing negotiation
Proposal development
Territory growth management
Field sales support
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Customer satisfaction
Organizational skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Customer communication
Planning and coordination
Relationship building
Customer relations
Team building
Task prioritization
Self motivation
Product knowledge
Interpersonal skills
Analytical thinking
Product and service knowledge
Conflict resolution
Goal setting
Professionalism
Interpersonal communication
Strategic planning
Sales strategy
Staff training
Continuous improvement
Product and service sales
Adaptability
Written communication
Sales reporting
Customer retention
Technical understanding
Sales training
Customer technical support
Cross-cultural communication
Networking skills
Relationship management
Data analysis
Customer needs assessment
Closing techniques
Professional demeanor
Presentation skills
Problem-solving aptitude
Pricing strategy
Market research
Customer account management
Pipeline development
Product demonstration
Customer needs analysis
Cost estimation
Account management
Upselling techniques
Lead prospecting
Account servicing
Sales closing
Sales cycle management
Timeline
Specialty Sales Associate
The Home Depot Inc
03.2025 - CurrentRead More
Office Assistant
Davis-Lobdell Distributing
03.2025 - CurrentRead More
Host/Server
Red Ginger Chinese Restaurant & Bar
11.2022 - 09.2023Read More
Studio Coordinator
St. Paul School of Rock
09.2022 - 02.2025Read More
Sales Associate
The Home Depot Inc
02.2019 - 08.2022Read More
Spring Lake Park High School
GED
Read More