Dedicated professional with a strong focus on customer service and event coordination. Proven ability to enhance guest experiences and streamline operations, contributing to improved event flow and satisfaction.
Overview
5
5
years of professional experience
Work History
Slope Operations Assistant
Snowflex- Liberty University
Lynchburg, Virginia
03.2026 - Current
Managed daily operations for campus events and activities, enhancing guest experience and event flow.
Operated lift, ensuring efficient transportation for guests.
Customer service and interaction
Vehicle Imager
Heritage Ford & Toyota
South Burlington, Vermont
11.2025 - 01.2026
Documented vehicle images to enhance website content
Responded to customer requests to enhance service
Worked with team members to complete project tasks
Restaurant Hostess
American Flatbread
Middlebury (village), Vermont
08.2023 - 07.2024
Coordinated reservation system to enhance table turnover and guest flow.
Greeted and seated guests promptly to ensure a welcoming atmosphere.
Ensured cleanliness and organization of front-of-house areas to create a pleasant dining experience.
Fostered positive guest interactions, enhancing overall dining experience at the restaurant.
Customer Service Associate
Village Creme Stand
Bristol, Vermont
05.2023 - 08.2023
Provided attentive service to customers by serving ice cream and toppings with a friendly demeanor.
Operated cash register for seamless order processing and payments.
Worked collaboratively with team members to maintain high service standards during peak hours.
Ensured cleanliness of serving area and equipment, contributing to a safe and pleasant environment for customers.
Hostess/Table Busser
Two Brothers Tavern
Middlebury (village), Vermont
09.2022 - 07.2023
Greeted and seated guests promptly upon arrival.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Ensured cleanliness and organization of dining area to provide a welcoming environment.
Assisted staff during busy shifts to streamline service flow.
Managed phone inquiries to schedule reservations, record takeout orders, and address service questions.
Customer Service Representative
Walgreens
Bristol, Vermont
09.2021 - 11.2021
Resolved customer complaints with empathy and effective communication, leading to improved customer retention.
Assisted customers with product inquiries and service requests, enhancing overall customer satisfaction.
Worked closely with team members to deliver efficient service during peak hours.
Maintained cleanliness and organization of checkout area, ensuring a positive shopping experience.
Education
Bachelor of Arts - Global And Intercultural Engagement
Liberty University
Lynchburg, VA
05-2029
High School Diploma -
Mt. Abraham Union High School
Bristol, VT
05-2024
Skills
Safety protocols
Event coordination
Project management
Time management
Team collaboration
Conflict resolution
Customer service
Affiliations
Young-life (2021-2024)
World Race (2024-2025)
Timeline
Slope Operations Assistant
Snowflex- Liberty University
03.2026 - Current
Vehicle Imager
Heritage Ford & Toyota
11.2025 - 01.2026
Restaurant Hostess
American Flatbread
08.2023 - 07.2024
Customer Service Associate
Village Creme Stand
05.2023 - 08.2023
Hostess/Table Busser
Two Brothers Tavern
09.2022 - 07.2023
Customer Service Representative
Walgreens
09.2021 - 11.2021
Bachelor of Arts - Global And Intercultural Engagement