Kennedy Dries
Lakeside Park,KY
Summary
Dedicated professional with strong customer service expertise and effective communication skills. Reliable and adaptable professional with a diverse background in customer service and team collaboration. Strong communicator focused on optimizing operational efficiency and enhancing client satisfaction.
Experienced with coordinating funeral arrangements and providing compassionate support to families. Utilizes strong organizational skills to ensure smooth and respectful services. Knowledge of industry protocols and procedures, ensuring high standards of care and professionalism.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Instructional Assistant
Howell Elementary School
Elsmere, KY
01.2026 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times maintaining safety standards at all times.
- Provided support during group activities.
Desk Receptionist
Illusions Hair And Nail Specialists
Erlanger, KY
12.2023 - Current
- Managed front desk operations, ensuring a welcoming environment for clients.
- Scheduled appointments efficiently, optimizing staff and service availability.
- Handled customer inquiries and complaints, providing excellent service and support.
- Coordinated communication between clients and stylists, enhancing client satisfaction.
Crew Member
Snappy Tomato
Florence, KY
08.2021 - 12.2025
- Assisted in food preparation, ensuring adherence to health and safety standards.
- Delivered excellent customer service, addressing inquiries and resolving issues promptly.
- Operated kitchen equipment efficiently, maintaining cleanliness and functionality.
- Collaborated with team members to streamline order processing and improve service speed.
Funeral Director Intern
Linnemann Funeral Homes
Erlanger, KY
01.2025 - 05.2025
- Assisted families in planning personalized funeral services to honor their loved ones.
- Coordinated logistics for transportation and memorial services, ensuring compliance with regulations.
- Supported the preparation of deceased individuals for viewings and memorials according to established protocols.
- Maintained accurate records of service arrangements, facilitating effective communication with families.
- Collaborated with team members to improve service delivery processes and operational efficiency.
- Implemented feedback mechanisms to assess family satisfaction and refine service offerings accordingly.
- Supported the Funeral Director in conducting meaningful memorial services that honored the lives of deceased individuals.
- Collaborated with experienced Funeral Directors to learn industry best practices and gain hands-on experience in all aspects of funeral service operations.
- Ensured adherence to federal, state, and local regulations by staying up-to-date on industry laws and guidelines.
- Aided in preparing bodies for viewing or cremation following strict safety protocols for embalming procedures as required by law.
- Strengthened attention to detail when preparing obituaries, service programs, and other printed materials for memorial services.
- Participated in ongoing professional development opportunities to enhance knowledge within the funeral service industry continually.
Education
High School Diploma -
Lloyd Memorial High School
Erlanger, KY03.2025
Skills
- Reliability
- Funeral arrangements
- Teamwork and collaboration
- Multitasking and organization
Timeline
Instructional Assistant
Howell Elementary School
01.2026 - Current
Funeral Director Intern
Linnemann Funeral Homes
01.2025 - 05.2025
Desk Receptionist
Illusions Hair And Nail Specialists
12.2023 - Current
Crew Member
Snappy Tomato
08.2021 - 12.2025
High School Diploma -
Lloyd Memorial High School