Kennedy Fenske
Spring Valley,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Lead Infant Room Teacher
Sprouts Childcare And Early Learning Center LLC
08.2022 - Current
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
- Maintained confidentiality of children, family information and staff.
- Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
- Documented behavior, feedings, naps, diaper changes, and learning of children to enable tracking history and maintain accurate records.
- Maintained classroom records to meet licensing needs.
Waitress
Route 63 Truckstop
01.2017 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Park and Recreation Manager
City Of Spring Valley
05.2019 - 08.2022
- Maintained the city parks, pool, and community center.
- Coordinated and coached T-ball, baseball, and tennis.
- Umped youth baseball and softball tournaments.
- Did clerical work when the secretary of city hall was absent.
Universal Banker
Minnwest Bank
05.2021 - 05.2022
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions..
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
Education
General Education
Riverland Community College
Austin, MNBusiness Administration
Rochester Community And Technical College
Rochester, MNSkills
- Time Management
- Customer Service
- Microsoft Word
- Microsoft Excel
- Verbal and Written Communication
- Customer Relations and Communications
Timeline
Lead Infant Room Teacher
Sprouts Childcare And Early Learning Center LLC
08.2022 - Current
Universal Banker
Minnwest Bank
05.2021 - 05.2022
Park and Recreation Manager
City Of Spring Valley
05.2019 - 08.2022
Waitress
Route 63 Truckstop
01.2017 - Current
General Education
Riverland Community College
Business Administration
Rochester Community And Technical College
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