Kennedy Himes
Western Display Fireworks
Vancouver,WA
1
Certification
3
years of professional experience
Dedicated customer service representative with experience in resolving inquiries and enhancing member satisfaction. Strong communication skills and a commitment to operational excellence drive successful interactions and overall service quality.
Work History
Pyrotechnician Crew
1 Year 5 Months- Maintained and wired fireworks to ensure safe and effective displays.
- Conducted pre-show safety checks on equipment and materials to mitigate risks during performances.
- Collaborated with team members to prepare fireworks for events, enhancing operational efficiency.
- Assisted in loading and unloading fireworks, ensuring compliance with safety protocols and regulations.
Member Service Representative
4 Months- Provided exceptional customer service by addressing member inquiries and resolving concerns promptly.
- Assisted in onboarding new members, ensuring smooth registration and orientation processes.
- Maintained cleanliness and organization of gym facilities to enhance member experience.
- Monitored gym equipment for functionality, reporting issues to management for timely repairs.
Gymnastics Coach
7 Months- Instructed gymnastic techniques to enhance participants' performance and safety awareness.
- Monitored athletes' progress, providing constructive feedback to foster improvement.
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
Seasonal Customer Service Representative
3 Months- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Processed returns and exchanges promptly, ensuring compliance with company policies.
- Utilized point-of-sale systems to manage transactions accurately and swiftly.
Education
Bachelor of Science - Biology
- Previous Phi Sigma Rho VP of Recruitment
- Elected to Floor Representative and Resident Hall Association Representative for Hall Government in 2025-2026
Skills
Electrical wiring
Display setup
Client relations
Transaction processing
Conflict management
Effective communication
Certification
- ATF License - 2026
- Food Handler's Card - 2026
- CPR Certified - 2024
Timeline
Member Service Representative
Planet Fitness
04.2026 - 08.2026Read More
Pyrotechnician Crew
Western Display Fireworks
03.2025 - CurrentRead More
Gymnastics Coach
Chasing Gravity Activity Center
03.2024 - 10.2024Read More
Seasonal Customer Service Representative
Nordstrom
09.2023 - 12.2023Read More
Washington State University
Bachelor of Science from Biology
Read More