Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Kennedy Houston

Warren,MI

Summary

I am highly motivated, professional, and driven by a keen desire to undertake and overcome new challenges. My work ethic is characterized by strength and diligence, coupled with a remarkable capacity for adaptability and exceptional interpersonal skills. Proficient in working autonomously, I possess the ability to rapidly acquire and master new skills, ensuring effective and efficient contributions to any professional setting.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Inbound VRC Operator

Amazon
Pontiac, MI
04.2023 - Current
  • Recognized by management for providing exceptional customer service.
  • Proficient in fulfilling requests promptly, ensuring accurate and timely delivery while maintaining a systematic record of requests.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Collaborated effectively with a diverse team of colleagues to achieve objectives and resolve issues pertaining to our products and services.
  • Proficient in adept problem-solving and troubleshooting, consistently demonstrating the ability to analyze complex issues and implement effective solutions.
  • Understood and followed oral and written directions.
  • Maintained updated knowledge through continuing education and advanced training.
  • Collaborated with others to discuss new opportunities.
  • Exemplifying a strong commitment to safety by prioritizing and adhering to rigorous protocols, considering it paramount to ensure the well-being of myself and those around me.

Woodsman

Kappen Tree Services LLC
Cass City, MI
09.2022 - 03.2023
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Acquired knowledge and proficiency in the field of arboriculture, specializing in the precise and skilled practice of tree trimming.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Ensured compliance with safety regulations while performing work at heights and in hazardous conditions.
  • Tested knowledge of the trucking industry by completing written examinations.
  • Inspected cargo for security purposes before leaving terminal or facility.
  • Demonstrated proficiency in coupling, uncoupling tractor, trailer combinations safely.
  • Performed pre-trip inspections of vehicles to ensure compliance with safety regulations.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

Education

High School Diploma -

Warren Woods Tower High School
Warren, MI
06.2022

Associate of Applied Science - Law Enforcement/Law Transfer

Macomb Community College
14500 Twelve Mile Rd, Warren, MI 48088

Skills

  • Safety Compliance
  • Equipment Operation
  • Project Management
  • Quality Assurance
  • Tool Operation
  • Troubleshooting
  • Calm Under Pressure
  • Customer Service
  • Loading and Unloading
  • Attention to Detail
  • Vehicle Inspection
  • Tractor-Trailer Operation
  • Hand and Power Tools
  • Problem-Solving
  • Effective Communication
  • Equipment Maintenance
  • Site Cleaning and Organization
  • Goal Oriented
  • Analytical Thinking
  • Critical Thinking
  • Decision-Making
  • Deadline Adherence
  • Continuous Improvement

Affiliations

  • Currently attending weekly Michigan State Police Application Preparation Sessions

Certification

  • CBP Customer Service Certification 2022
  • Commercial Drivers License (CDL) Class B
  • Focus:HOPE DTE Tree Trimming Academy Certificate of Completion

Languages

English
Full Professional

References

References available upon request.

Timeline

Inbound VRC Operator

Amazon
04.2023 - Current

Woodsman

Kappen Tree Services LLC
09.2022 - 03.2023

High School Diploma -

Warren Woods Tower High School

Associate of Applied Science - Law Enforcement/Law Transfer

Macomb Community College

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Kennedy Houston