Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Koch

Albuquerque,NM

Summary

Dynamic Lead Audio Visual Technician with a proven track record at Advantage Audio Visual, excelling in troubleshooting under pressure and fostering strong client relationships. Expert in rigging audio-visual setups and managing teams for seamless live events, ensuring optimal performance and exceptional customer satisfaction. Committed to delivering high-quality results in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Lead Audio Visual Technician

Advantage Audio Visual
08.2022 - 03.2025
  • Assisted sales team in developing accurate quotes by providing technical expertise and recommendations based on client requirements.
  • Conducted regular maintenance checks on all equipment, minimizing downtime due to technical issues.
  • Developed a centralized equipment tracking system, improving inventory control and reducing instances of misplaced or lost items.
  • Maintained excellent working relationships with clients, fostering trust and repeat business.
  • Delivered exceptional customer service by promptly addressing concerns and offering viable solutions when issues arose during events or installations.
  • Managed onsite teams during live events, ensuring smooth operations and timely issue resolution.
  • Led cross-functional teams in executing large-scale events with multiple simultaneous presentations, ensuring seamless transitions between segments.
  • Set up projectors, laptops and microphones for live presentations.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Monitored and adjusted sound and lighting levels to optimize live event performance.
  • Supported live events with well-controlled lights, sound and video streaming.

Classroom Technology Support

University of Wyoming
02.2017 - 01.2022
  • Assisted sales team in developing accurate quotes by providing technical expertise and recommendations based on client requirements.
  • Conducted regular maintenance checks on all equipment, minimizing downtime due to technical issues.
  • Developed a centralized equipment tracking system, improving inventory control and reducing instances of misplaced or lost items.
  • Maintained excellent working relationships with clients, fostering trust and repeat business.
  • Delivered exceptional customer service by promptly addressing concerns and offering viable solutions when issues arose during events or installations.
  • Managed onsite teams during live events, ensuring smooth operations and timely issue resolution.
  • Led cross-functional teams in executing large-scale events with multiple simultaneous presentations, ensuring seamless transitions between segments.
  • Set up projectors, laptops and microphones for live presentations.
  • Programmed and operated audio-visual equipment to support seamless live events.
  • Monitored and adjusted sound and lighting levels to optimize live event performance.
  • Supported live events with well-controlled lights, sound and video streaming.

Education

Electrical Engineering

University of Wyoming
Laramie, WY

Skills

  • Troubleshooting under pressure
  • Rigging audio visual sets to desired specifications
  • Programming lighting support for optimal viewing of live events
  • Basic understanding and use of soldering
  • Strong ability to determine defective electronics down to the board level
  • Friendly and very communicative with clients to provide successful operations
  • Can manage a team to ensure proper setup and execution of live events

Timeline

Lead Audio Visual Technician

Advantage Audio Visual
08.2022 - 03.2025

Classroom Technology Support

University of Wyoming
02.2017 - 01.2022

Electrical Engineering

University of Wyoming

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Kennedy Koch