Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KENNEDY KOENIG

West Bend

Summary

Personable and dedicated Customer Service Representative with extensive experience in helping people. A strong team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Meticulous, enthusiastic and results-oriented with a passion for building relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Daycare Assistant Teacher

Forest Friends Learning Place
04.2022 - Current
  • Assisted in developing and implementing age-appropriate activities for children to learn new skills
  • Provided a safe, secure and nurturing environment for the children
  • Planned and organized activities to meet the physical, emotional and social needs of the children
  • Assisted in preparing nutritious snacks and lunches according to dietary guidelines
  • Developed positive relationships with families by communicating regularly about their child's progress
  • Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards
  • Responded quickly to any unexpected situations such as injuries or behavioral issues

Event Planner

Drexel Building Supply
06.2022 - 09.2024
  • Scheduled and attended pre-event meetings with clients to discuss event details and objectives
  • Provided technical support during events such as audio, visual equipment setup, operation and troubleshooting
  • Monitored guest satisfaction levels throughout the duration of an event
  • Maintained accurate records related to attendance, budgeting, contracts
  • Managed social media accounts associated with company's events portfolio

Crew Member

Dunkin' Donuts
10.2021 - 11.2022
  • Educated customers on menu items, product ingredients and nutritional values
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Adhered to health department regulations regarding food handling procedures
  • Resolved customer complaints in a professional manner

Education

Associate's Degree in Nursing - Nursing

Chippewa Valley Technical College
Eau Claire, WI
12-2026

Skills

  • Reliable
  • Excellent Communication Skills
  • Active Listener
  • Cheerful and Energetic
  • Approachable
  • Engaging
  • Patience and empathy
  • Professionalism and ethics
  • First aid and CPR
  • Problem-solving

Certification

  • Basic Life Support (BLS) for Healthcare Providers - American Heart Association.
  • Infant/Toddler Care Credential – Zero to Three or other recognized institutions.
  • Certified Nursing Assistant (CNA) - State Boards of Nursing.
  • First Aid Certification - American Red Cross or American Heart Association.
  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Event Planner

Drexel Building Supply
06.2022 - 09.2024

Daycare Assistant Teacher

Forest Friends Learning Place
04.2022 - Current

Crew Member

Dunkin' Donuts
10.2021 - 11.2022

Associate's Degree in Nursing - Nursing

Chippewa Valley Technical College

Similar Profiles

CREATE PROFILE
KENNEDY KOENIG