Kennedy McGovern
San Antonio,TX
Summary
- Dedicated barber with a strong focus on customer satisfaction, appointment scheduling, and sanitation practices. Committed to delivering exceptional grooming services and building lasting client relationships.
- Motivated individual with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
- Skilled athlete with strong focus on team collaboration and delivering results. Proven ability to adapt to changing needs and maintain high performance standards. Expert in strategic planning, physical conditioning, and tactical execution. Known for reliability, leadership, and consistent performance under pressure.
Overview
9
9
years of professional experience
Work History
Barber
Fadetoven's House of Barbers
04.2026 - Current
- Deliver high-quality haircuts and shaves, ensuring customer satisfaction with each appointment.
- Develop personalized grooming plans for clients based on hair type and style preferences.
- Implement inventory management practices to streamline product ordering and reduce waste.
- Maintain a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Develop long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answer incoming telephone calls and schedule appointments for clients.
- Provide expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Contribute to a positive work culture by maintaining open communication channels with colleagues and fostering a team-oriented approach to service delivery.
Waitress
Habibi Cafe
10.2017 - 04.2026
- Fostered positive dining experiences by providing prompt and attentive service to customers.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
- Trained new team members on service protocols and café standards for operational consistency.
Front Desk Receptionist
Sonterra Dermatology
08.2023 - 08.2024
- Managed patient scheduling and appointment coordination to optimize office workflow.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained electronic health records with accuracy, ensuring compliance with privacy regulations.
- Trained new staff on front desk procedures, enhancing team efficiency and performance.
Waitress
Nonna Osteria
05.2023 - 06.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently to enhance overall guest experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new team members on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area to meet health standards.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Class A Barber - Barber & Cosmetology
Texas Barber & Beauty Academy
San Antonio, TX01-2026
Associate of Science - Kinesiology
San Antonio College
San Antonio, TX05-2017
High School Diploma -
James Madison High School
San Antonio, TX06-2014
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication
- Cleaning and sanitation
- Appointment scheduling
- Opening and closing procedures
- Professional manner
- [State] licensed
- Computer Knowledge
- POS knowledge
Timeline
Barber
Fadetoven's House of Barbers
04.2026 - Current
Front Desk Receptionist
Sonterra Dermatology
08.2023 - 08.2024
Waitress
Nonna Osteria
05.2023 - 06.2024
Waitress
Habibi Cafe
10.2017 - 04.2026
Class A Barber - Barber & Cosmetology
Texas Barber & Beauty Academy
Associate of Science - Kinesiology
San Antonio College
High School Diploma -
James Madison High School