A dedicated and versatile professional with extensive experience in customer service, business management, and child development. Skilled in leading teams, developing and executing educational programs, and delivering high-quality customer experiences. Adept at managing classroom environments, driving sales, and fostering collaboration through effective communication and leadership. Strong organizational and multitasking abilities with a proven track record of creating positive learning environments and supporting business objectives. Certified in NCLB, First Aid, and CPR, bringing a well-rounded approach to child education and customer relations.
-Lead engaging and educational after-school activities for elementary and middle school students, fostering curiosity and hands-on learning in areas such as science, nature, and art.
-Facilitate group discussions and team-building exercises that promote social-emotional learning, collaboration, and creativity.
-Supervise students to ensure a safe and nurturing environment, addressing behavioral issues using positive reinforcement techniques.
-Assist in the development of curriculum and lesson plans that align with the program's goals and focus on STEAM (Science, Technology, Engineering, Arts, and Math) education.
- Lead the development and execution of STEAM-themed curricula, integrating social-emotional learning principles to foster holistic student development.
- Oversee daily classroom operations, manage student engagement, and collaborate with team members to enhance program quality.
- Supervised a variety of recreational and academic activities, including STEAM, literacy, and wellness programs for diverse groups of students.
- Directed performing arts and visual projects, cultivating students' creativity and leadership.
- Supported the sales team by providing high-quality customer service, maintaining product displays, and assisting with inventory management.
- Contributed to a fast-paced retail environment through strong multitasking and problem-solving skills.
- Delivered exceptional customer service, advising customers on merchandise selection, promotions, and store events to enhance the shopping experience.
- Efficiently processed transactions and assisted with product inquiries, fostering customer satisfaction and driving sales.
- Developed leadership and mentoring skills by guiding students in collaborative, social-emotional learning activities.
- Led classroom management and hands-on learning projects that emphasized teamwork, problem-solving, and empathy-building.
- Communication & Leadership
- Organization & Time Management
- Team Collaboration & Problem-Solving
- Customer Service & Client Relations
- Editing & Media Production (Adobe Premiere)
- Curriculum Development & Classroom Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Adaptability in Fast-Paced Environments
- Childcare & Mentorship