Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedy Mitchell

Lexington ,KY

Summary

Dedicated professional with a proven track record at Hagyard Equine Medical Institute, excelling in horse handling and customer service. Demonstrated ability to enhance animal well-being and client satisfaction through effective communication and meticulous attention to detail. Skilled in medication administration and building positive relationships, contributing to a harmonious team environment.

Overview

1
1
year of professional experience

Work History

Horse Handler

Hagyard Equine Medical Institute
01.2023 - 03.2024

•Assisted with loading & unloading

•Promoted positive behavior in horses through consistent reinforcement of desired actions during their care.

•Assisted Dr’s with emergency procedures, held for operations. and x-rays

•Assisted with grooming horses

•Assisted with checking horses into the clinic as well as discharging horses.

•Assisted with dispatch. radioing what patient needs to go where.

•Helped maintain a happy, healthy, and honest environment.

•Assisted with putting files of each patient in the correct location.

•Had good communication skills

•Assisted with giving in patient horses oral medication or medication in the IV

•Helped hold foals for emergency procedures or just normal procedures.

•Walked foals for the Surgeons

Retail Associate

Kroger
09.2022 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Bagged Groceries

Retail Associate

Feeders Supply
08.2023 - 08.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
  • Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

High School Diploma -

Lafayette High School
Lexington Kentucky
2024

Skills

  • Stable maintenance
  • Stall cleaning
  • Horse grooming
  • Foal handling
  • Patience and persistence
  • Client relationship building
  • Teaching
  • Customer service
  • Problem-solving
  • Honest and dependable
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Animal care
  • Reliability
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Customer communication
  • Human and animal safety
  • Team building
  • Feeding and watering
  • Self motivation
  • Medication administration

Timeline

Retail Associate

Feeders Supply
08.2023 - 08.2023

Horse Handler

Hagyard Equine Medical Institute
01.2023 - 03.2024

Retail Associate

Kroger
09.2022 - 11.2023

High School Diploma -

Lafayette High School
Kennedy Mitchell