Kennedy Palitti
Wheatland,CA
Summary
Reliable employee with over 3 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers Skilled in cash handling and fostering teamwork, adept at driving results through innovation and a positive attitude.
Overview
3
3
years of professional experience
Work History
Team Member/Shift Lead
Beach Hut Deli
Rocklin, CA And Penryn, CA
04.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Optimized workflows with proactive problem-solving and process improvements that streamlined day-to-day operations.
Associate
HomeGoods
Rocklin, CA
04.2022 - 04.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Identified customer needs and wants to enhance customer experiences and boost sales.
Sandwich Artist
Subway
Loomis, CA
06.2021 - 10.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Keyholder
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
High School Diploma -
Del Oro High School
Loomis, CA05.2023
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Flexible Schedule
- Leadership Qualities
- Safety understanding
- Creativity and Innovation
- Product Knowledge
- Training and mentoring
- Complaint resolution
- Social
- High energy
- Fast learner
- Adaptive
Accomplishments
- Achieved an award for my optimistic and diligent attitude on behalf of the Del Oro Dance team
- Was selected to be the Social Media Coordinator for Beach Hut Deli to provide new information about events and specials to the community
Timeline
Team Member/Shift Lead
Beach Hut Deli
04.2023 - Current
Associate
HomeGoods
04.2022 - 04.2023
Sandwich Artist
Subway
06.2021 - 10.2021
High School Diploma -
Del Oro High School