KENNEDY PETERS
Tallahassee
Summary
Detail-oriented individual experienced in hospitality and customer service. Exceptional problem-solving and multitasking skills, with a demonstrated ability to handle challenging situations. Committed to providing superior customer service and creating a welcoming and enjoyable atmosphere for guests.
Overview
2
2
years of professional experience
Work History
Crew Member
Tropical Smoothie
03.2025 - 05.2025
- Took orders, prepared meals, and made drinks.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Hostess
taco Shack
10.2023 - 02.2024
- Demonstrated flexibility by helping out in other departments as needed.
- Answered phone calls to take reservations and address guest questions and concerns.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Communicated clearly with servers regarding guest needs or requests.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Maintained clean and neat workplace and dining room area.
Marketing Intern
ChickFilA
05.2023 - 08.2023
- Curated social media content and managed accounts to increase engagement.
- Worked closely with team, gaining knowledge of day-to-day processes and duties.
- Worked with the design team to create and edit visual assets, such as graphics, photos, and videos.
Education
Accounting -
Florida Agricultural And Mechanical University
05-2027
Skills
- Telephone reception
- Guest complaint resolution
- Guest Engagement
- Customer Service
Timeline
Crew Member
Tropical Smoothie
03.2025 - 05.2025
Hostess
taco Shack
10.2023 - 02.2024
Marketing Intern
ChickFilA
05.2023 - 08.2023
Accounting -
Florida Agricultural And Mechanical University
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