Kennedy Plessas
Minot,ND
Summary
Dynamic and engaging professional with a proven track record in guest relations and sales abilities, honed across roles from Tour Guide at the University Of Mary Admissions Office to Sales Associate at HomeGoods. Excelled in creating memorable customer experiences and fostering positive interactions, leveraging humor and wit alongside efficient cash handling. Demonstrated a commitment to safety and cleanliness, driving customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Tour Guide
University Of Mary Admissions Office
10.2023 - 04.2024
- Guided groups of up to 20 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with prospective students and accurately answered any questions about the campus
- Marketed the University in a way that tailors to the individual prospective students that I show around
Sales Associate
HomeGoods
05.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Barista
Cherry On Top
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Worked directly with costumers to both place orders for future baked goods as well as sold backed goods from case
- Set up the display case in a manor that enhances the appeal of the baked goods
- Cleaned the entire store and completed the opening and closing tasks, often alone
Cook
Far Out Nuts
09.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Child Caregiver
Bishop Ryan Catholic School
05.2022 - 08.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Sales Associate
HomeGoods
02.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Dinning Room Attendant
Somerset Assisted Living
05.2020 - 08.2020
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Assisted in setting up the dining room, ensuring that tables were properly arranged and fully stocked.
- Ensured compliance with sanitation regulations by regularly cleaning surfaces, utensils, and equipment used in the dining area.
- Promoted a welcoming atmosphere by greeting guests upon arrival and promptly seating them at available tables.
- Demonstrated strong multitasking abilities by managing multiple responsibilities including greeting guests, bussing tables, and refilling water glasses during peak service hours.
Education
Bachelor of Science - Nursing
University of Mary
Bismarck, ND08.2026
High School Diploma -
Bishop Ryan Catholic School
Minot, ND05.2022
Skills
- Safety Consciousness
- Creative solutions
- Humor and Wit
- Guest Relations
- Customer Engagement
- Sales abilities
- Cash Handling
- Cleaning
Timeline
Tour Guide
University Of Mary Admissions Office
10.2023 - 04.2024
Sales Associate
HomeGoods
05.2023 - 08.2023
Barista
Cherry On Top
05.2023 - 08.2023
Cook
Far Out Nuts
09.2022 - 05.2023
Child Caregiver
Bishop Ryan Catholic School
05.2022 - 08.2022
Sales Associate
HomeGoods
02.2021 - 12.2021
Dinning Room Attendant
Somerset Assisted Living
05.2020 - 08.2020
Bachelor of Science - Nursing
University of Mary
High School Diploma -
Bishop Ryan Catholic School
Similar Profiles
Kent Robert Dela CruzKent Robert Dela Cruz
Web Developer Intern at Office of Admissions – Central Luzon State UniversityWeb Developer Intern at Office of Admissions – Central Luzon State University
Isatu SavageIsatu Savage
Lab Assistant at Framingham State University Admissions OfficeLab Assistant at Framingham State University Admissions Office
Tyler MessingerTyler Messinger
Teal Trailblazer at Coastal Carolina University Office of AdmissionsTeal Trailblazer at Coastal Carolina University Office of Admissions
Amanda JansenAmanda Jansen
Lead Administrative Assistant at Chi St. Alexius HealthLead Administrative Assistant at Chi St. Alexius Health
Billi McCormickBilli McCormick
Wireline Operator at Halliburton Energy ServicesWireline Operator at Halliburton Energy Services